Qwant VS Freshdesk

Qwant Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Qwant mentions (21)

• Is this censorship or is the site just broken?

  If you go to ecosia.org or qwant.com on any mobile browser (Safari, Chrome, etc.,.) and search for ghandi you also get no results. Its only when the search query ends in ghandi, for example "ghanid date of birth" returns results fine. Source: about 1 year ago

• James O'Keefe on Project Veritas Being Suspended by YouTube over Blockbuster Pfizer Expose

  Use qwant.com - DuckDuckGo is also useless. I haven't found anything better and I'm really happy with it. Source: over 1 year ago

• Pathetic, Google.

  Why don’t you try Qwant? Brave Search and Ecosia are also good options, but DuckDuckGo’s results are a little lacking. Source: over 1 year ago

• Just switched to Linux now going to switch to duck duck go

  DuckDuckGo is turning into the next Google. Try another search engine like brave browser or qwant.com. Source: over 1 year ago

• Have you all heard about duckduckgone? So who's the replacement

  Added it using the extension? Well, there is a better way. First remove the extension. Second, in the search bar type https://qwant.com and go to the website. Now right click on the search bar and you will see an option to add Qwant to the list of search options. Just add it and you will not see any pop ups. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago