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QuickBase VS UserVoice

Compare QuickBase VS UserVoice and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

QuickBase logo QuickBase

Quickbase provides a no-code operational agility platform that enables organizations to improve operations through real time insights and automation across complex processes and disparate systems. โ€‹โ€‹

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • QuickBase Landing page
    Landing page //
    2023-08-27

Quickbase provides a no-code operational agility platform that enables organizations to improve operations through real-time insights and automation across complex processes and disparate systems. Our goal is to help companies achieve operational agilityโ€”to be more responsive to customers, more engaging to employees and as adaptable as possible to whatโ€™s next. Quickbase helps nearly 6,000 customers, including over 80 percent of the Fortune 50. Visit www.quickbase.com to learn more.

  • UserVoice Landing page
    Landing page //
    2023-10-14

QuickBase features and specs

  • Customizability
    QuickBase offers extensive customization options, allowing users to tailor databases and applications to fit specific business needs without requiring deep technical expertise.
  • User-friendly Interface
    The platform features an intuitive interface which makes it easy for users with minimal technical background to navigate and manage data.
  • Integration Capabilities
    QuickBase provides robust integration options with other software and services through APIs, ensuring seamless workflow automation and data synchronization.
  • Rapid Development
    Businesses can quickly develop and deploy new applications, significantly reducing time-to-market for new solutions.
  • Strong Security
    QuickBase employs strong security measures including data encryption, compliance certifications, and user access controls to ensure data safety.
  • Scalability
    The platform is highly scalable, capable of handling growth in data volume and user base without performance degradation.

Possible disadvantages of QuickBase

  • Cost
    QuickBase can be expensive compared to other similar platforms, particularly for small businesses or startups with limited budgets.
  • Learning Curve for Advanced Features
    While basic operations are user-friendly, more advanced features and customization may require a steep learning curve.
  • Limited Native Mobile Support
    The native mobile experience is somewhat limited, which may impact users who require robust mobile functionalities.
  • Dependency on Internet
    As a cloud-based platform, QuickBase requires a steady internet connection for optimal performance, which might be a limitation in areas with poor connectivity.
  • Limited Advanced Reporting
    While QuickBase offers basic reporting tools, users may find the advanced reporting capabilities to be lacking compared to dedicated BI tools.
  • Complex Pricing Structure
    The pricing tiers and add-on costs can be complex to navigate, making it challenging for businesses to predict total expenses accurately.

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Analysis of QuickBase

Overall verdict

  • Yes, QuickBase is considered a good tool for businesses seeking to create custom applications efficiently and without large investments in IT resources. Users appreciate its user-friendly interface, extensive support resources, and the ability to automate workflows and processes.

Why this product is good

  • QuickBase is a powerful low-code platform that allows users to build custom business applications without extensive programming knowledge. It offers features such as drag-and-drop app building, integration with other tools, and robust data management capabilities. The platform is well-regarded for its flexibility, scalability, and ease of use, which allows businesses to tailor solutions specifically to their operational needs.

Recommended for

  • Small to medium-sized businesses looking to streamline operations.
  • Organizations that need to quickly deploy custom applications.
  • Teams that require a platform to manage and manipulate data efficiently.
  • Businesses seeking to integrate multiple tools and platforms into a cohesive solution.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

QuickBase videos

+ Add

Part 1: Quickbase Basics

More videos:

  • Review - Work at the Speed of Now with Quickbase

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to QuickBase and UserVoice)

QuickBase

UserVoice

Project Management
100 100%
Project Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Task Management
100 100%
Task Management
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare QuickBase and UserVoice

QuickBase Reviews

12 Best JIRA Alternatives in 2019
QuickBase is one of the friendly and highly useful JIRA alternatives which can be used instead of JIRA. The platform is highly flexible, and it can adapt to any work environment. This tool can be a good comparison as JIRA vs QuickBase.
Source: www.guru99.com

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

QuickBase mentions (0)

We have not tracked any mentions of QuickBase yet. Tracking of QuickBase recommendations started around Mar 2021.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

What are some alternatives?

When comparing QuickBase and UserVoice, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Teamgantt - Project Management Software Company

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Basecamp - A simple and elegant project management system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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