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QR.io VS Zendesk

Compare QR.io VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
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  3. » Reviews
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QR.io logo QR.io

Generate fully customized QR Codes, with color shape & logo

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • QR.io Landing page
    Landing page //
    2023-01-15
  • Zendesk Landing page
    Landing page //
    2024-05-06

QR.io features and specs

  • User-Friendly Interface
    QR.io features a straightforward and intuitive interface, making it easy for users with varying levels of technical expertise to generate and manage QR codes.
  • Customization Options
    The platform allows for extensive QR code customization, including colors, logos, and various design elements, which can help in aligning the QR codes with branding requirements.
  • Analytics
    QR.io provides detailed analytics, allowing users to track the performance of their QR codes, including scan locations, device types, and more. This can be particularly useful for marketing and campaign tracking.
  • Security
    The platform offers features like password protection and expiry dates for QR codes, enhancing the security for sensitive or limited-time information.
  • Variety of QR Code Types
    QR.io supports various types of QR codes, such as URL, text, email, location, and more, making it versatile for different use cases.

Possible disadvantages of QR.io

  • Pricing
    While QR.io offers a range of features, some advanced functionalities require a paid plan. This might be a setback for users looking for free services.
  • Reliance on Internet
    The service is web-based, requiring an internet connection for QR code creation and management, which might be a limitation in areas with poor connectivity.
  • Limited Offline Features
    QR.io has limited offline capabilities, meaning you cannot generate or access your QR codes without being connected to the internet.
  • Learning Curve for Advanced Features
    Despite its user-friendly interface, some of the more advanced features and analytics might require a bit of time to fully understand and utilize efficiently.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of QR.io

Overall verdict

  • Overall, QR.io is considered a good option for those needing advanced QR code functionalities and management tools. It offers robust features, including analytics and integration capabilities, making it a valuable tool for both small and larger businesses.

Why this product is good

  • QR.io is a reliable platform for generating and managing QR codes. It offers a comprehensive suite of tools for creating dynamic, customizable QR codes, making it suitable for businesses looking to enhance their marketing and operational efficiencies.

Recommended for

  • Businesses seeking advanced tracking and analytics for their QR codes
  • Marketing professionals looking for customizable QR code solutions
  • Event organizers aiming to streamline check-in processes
  • Retailers wanting to offer digital experiences through physical products
  • Developers interested in integrating QR code technology into their applications

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

QR.io videos

+ Add

QR.io Review and Tutorial: AppSumo Lifetime Deal

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to QR.io and Zendesk)

QR.io

Zendesk

QR Codes
100 100%
QR Codes
0% 0
Customer Support
0 0%
Customer Support
100% 100
QR Code Generator
100 100%
QR Code Generator
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using QR.io and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare QR.io and Zendesk

QR.io Reviews

Top 5 QR Code Generators for 2024 and Beyond
Let's end this list with QR.io. The platform supports 15 QR code types, including link, text, email, vCard, PDF, and more.
Source: www.livemint.com
Top 9 QR Code Generator for Your Product
Qr.io is compatible with both Android and iOS devices, making it an ideal choice for businesses with a large mobile customer base. Additionally, Qr.io allows users to generate QR codes with custom URLs, locations, emails, and phone numbers, which makes it a great choice for businesses looking to promote their products and services. Best of all, Qr.io is free to use and does...
Source: www.qrcodes.design

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

QR.io might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

QR.io mentions (10)

  • Show HN: I made an app to manage and track dynamic QR codes
    I genuinely appreciate this. I had some stickers made for a marketing effort, and the graphic designer used https://qr.io/ ; they charge $35/month to keep a tracking link active for a QR code and I had to file chargebacks to get them to stop billing me even after having customer support confirm they would not charge me further. - Source: Hacker News / 5 months ago
  • Ask HN: Open-source, Self Hosted Alternatives to qr.io?
    Title. In search of open source and self hosted alternatives to https://qr.io/, as there is a steep ongoing fee for maintaining the links they create that forward along to links users provide. Thank you in advance for any relevant resources or information. - Source: Hacker News / 10 months ago
  • Re-use QR code on business card
    I recently got business cards and had a QR code linking to my page. Unfortunately, qr.io is a scam that lies about being free. Do any of you know a way to use the same QR code while bypassing them, or am I SOL? Source: over 1 year ago
  • Creating Dynamic QR Codes Using React.js: A Step-by-Step Tutorial
    Online QR Code Generator Websites: Many websites, like Beaconstac, QRFY, QR.io, and qrcodemonkey, offer free QR code generation services. These websites typically provide a user-friendly interface where you can enter the URL of your website and customize the QR code design. Once you're satisfied with the settings, the website will generate the QR code, which you can download and use as needed. - Source: dev.to / almost 2 years ago
  • My attempt on QR CODE
    You want to use a QR code generator that uses the 30% robustness, e.g. https://qr.io/. Source: about 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing QR.io and Zendesk, you can also consider the following products

QR-Code Generator - QR Code Generator lets you create memorable marketing campaigns with trackable QR Codes—designed by you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

The QR Code Generator - Free Online QR Code Generator to make your own QR Codes. Supports Dynamic Codes, Tracking, Analytics, Free text, vCards and more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Uniqode - Uniqode: Revolutionizing QR Codes, Simplifying Solutions.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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