Software Alternatives, Accelerators & Startups

Puppet Enterprise VS Intercom

Compare Puppet Enterprise VS Intercom and see what are their differences

Puppet Enterprise logo Puppet Enterprise

Get started with Puppet Enterprise, or upgrade or expand.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Puppet Enterprise Landing page
    Landing page //
    2023-06-24
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Puppet Enterprise videos

Sml merch Jeffy puppet review and more

More videos:

  • Review - Muppet Whatnot Workshop Puppet Review...(Kinda)
  • Demo - How Puppet works

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Puppet Enterprise and Intercom)
DevOps Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Continuous Integration And Delivery
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Puppet Enterprise and Intercom

Puppet Enterprise Reviews

5 Best DevSecOps Tools in 2023
There are multiple providers for Infrastructure as Code such as AWS CloudFormation, RedHat Ansible, HashiCorp Terraform, Puppet, Chef, and others. It is advised to research each to determine what is best for any given situation since each has pros and cons. Some of these also are not completely free while others are. There are also some that are specific to a particular...
What Are The Best Alternatives To Ansible? | Attune, Jenkins &, etc.
Puppet is a DevOps configuration management tool that is available for both open-source and enterprise versions. Puppet is an application developed by Puppet Labs and used to centralize and automate the procedure of configuration management.
Top 5 Ansible Alternatives in 2022: Server Automation Solutions by Alexander Fashakin on the 19th Aug 2021 facebook Linked In Twitter
Puppet uses a server/client architecture, requiring a longer installation process than Ansible, as an agentless system that only needs installation on the master node. In addition, Ansible uses YAML for configuration management while Puppet uses PuppetDSL with YAML datastore. The configuration management language style in Ansible is procedural, and that of Puppet is...
35+ Of The Best CI/CD Tools: Organized By Category
For those who are unfamiliar, Puppet Enterprise is the commercial version of Puppet, an open-source software management tool. It specializes in the automation of not just the configuration process but can also be used for patching, provisioning, and deployment.
Chef vs Puppet vs Ansible
Puppet follows a master-agent or master-slave architecture. In the case of Puppet’s architecture, the master machine serves as the platform for running the Puppet server. The client machines provide the platforms for running Puppet clients as agents. In addition, the requirement of signing a certificate between the master machine and the agent adds complexity. Therefore,...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Puppet Enterprise. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Puppet Enterprise mentions (1)

  • Installing Puppet Enterprise 2021
    Now that the system requirements have been verified we need to download the Puppet Enterprise installer. To download the installer, go to the Puppet website to access the free 10 node trial (https://puppet.com/try-puppet/puppet-enterprise). - Source: dev.to / over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Puppet Enterprise and Intercom, you can also consider the following products

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rancher - Open Source Platform for Running a Private Container Service

Drift - A messaging app that helps you grow your business.