Software Alternatives, Accelerators & Startups

Intercom VS Terraform

Compare Intercom VS Terraform and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Terraform logo Terraform

Tool for building, changing, and versioning infrastructure safely and efficiently.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Terraform Landing page
    Landing page //
    2023-09-24

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Terraform videos

Wampler Terraform | Reverb Tone Report Demo

More videos:

  • Review - MOD PEDAL POWERHOUSE! Wampler TERRAFORM
  • Demo - IT'S FINALLY HERE! | Wampler Terraform Demo | It's as good as you hoped!!!

Category Popularity

0-100% (relative to Intercom and Terraform)
Customer Support
100 100%
0% 0
DevOps Tools
0 0%
100% 100
CRM
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Terraform

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Terraform Reviews

Do not use AWS CloudFormation
Terraform, on the other hand, will occupy your shell until the directly-involved AWS service coughs up an error. No additional tooling is required. Terraform will just relay the error message from the affected service indicating what you’ve done wrong.
Top 5 Ansible Alternatives in 2022: Server Automation Solutions by Alexander Fashakin on the 19th Aug 2021 facebook Linked In Twitter
Although Terraform and Ansible are both server automation tools, there are still a few significant differences between the two. For example, Terraform is declarative while Ansible allows for both procedural configurations and declarative configurations. Also, Ansible works best as a configuration management tool while Terraform leans towards cloud orchestration.
35+ Of The Best CI/CD Tools: Organized By Category
Terraform is compatible with a wide range of Cloud providers, including Azure, VMWare, and AWS. If you’re subscribed to multiple cloud providers, Terraform is a great way to ensure that they have consistent configurations.
Why we use Terraform and not Chef, Puppet, Ansible, SaltStack, or CloudFormation
Example: Terraform and Ansible. You use Terraform to deploy all the underlying infrastructure, including the network topology (i.e., VPCs, subnets, route tables), data stores (e.g., MySQL, Redis), load balancers, and servers. You then use Ansible to deploy your apps on top of those servers.This is an easy approach to start with, as there is no extra infrastructure to run...
Ansible overtakes Chef and Puppet as the top cloud configuration management tool
Breaking these results down year-over-year, use of Ansible grew from 36% in 2018 to 41% in 2019--surpassing Chef, which grew from 36% to 37%, as well as Puppet, which grew from 34% to 37%. Rounding out the list is Terraform, which experienced a jump from 20% to 31%, and Salt, which increased in usage from 13% to 18%.

Social recommendations and mentions

Based on our record, Terraform should be more popular than Intercom. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Terraform mentions (31)

  • Integrating Terraform with CI/CD Pipelines
    In recent years, there has been a significant shift towards automation of infrastructure deployment processes. One popular tool that has emerged as a key player in this space is Terraform, an open-source infrastructure as code (IaC) software tool developed by HashiCorp. This article will explore how Terraform can be integrated into continuous integration and delivery (CI/CD) pipelines using GitHub Actions as an... - Source: dev.to / about 2 months ago
  • Deploying Your Outdoor Activities Map with Terraform
    Terraform is an open-source infrastructure-as-code software tool created by HashiCorp. It allows you to define and manage your infrastructure as code, making it easy to provision and manage resources across multiple cloud providers. With Terraform, you can ensure consistent and repeatable deployments, making it an ideal choice for automating your cloud infrastructure. - Source: dev.to / 9 months ago
  • Trigger CI using Terraform Cloud
    Continuous Integration(CI) pipelines needs a target infrastructure to which the CI artifacts are deployed. The deployments are handled by CI or we can leverage Continuous Deployment pipelines. Modern day architecture uses automation tools like terraform, ansible to provision the target infrastructure, this type of provisioning is called IaaC. - Source: dev.to / about 1 year ago
  • Using Let's Encrypt with the Puppet Enterprise console
    Had an itch I've been meaning to scratch for a while. I build my Puppet environment using Terraform, which makes it nice and easy to tear things down and rebuild them. That is great, but it does leave me with an issue when it comes to the console SSL certificates. - Source: dev.to / about 1 year ago
  • Would you give No Code tools a try, if you could export 100% of the code and let your devs take over?
    If you don't know what Terraform is, you can learn here https://terraform.io. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Terraform, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Rancher - Open Source Platform for Running a Private Container Service

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

Drift - A messaging app that helps you grow your business.

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine