Software Alternatives, Accelerators & Startups

ProProfs Help Desk VS Warmup Inbox

Compare ProProfs Help Desk VS Warmup Inbox and see what are their differences

ProProfs Help Desk logo ProProfs Help Desk

Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Warmup Inbox logo Warmup Inbox

Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically.
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  • ProProfs Help Desk Landing page
    Landing page //
    2018-10-18

ProProfs Help Desk Software is a customer service tool that enables customer support teams of your organization to track user issues and requests. Only then can they effectively resolve customer-care-related issues. This feature-rich issue tracking software allows online businesses to track all customer issues, queries, requests, and bugs.

The best part about ProProfs Help Desk is its shared inbox feature. With ProProfs Help Desk, your agents can manage all customer-facing inboxes, such as sales@, help@, support@, contact@, and billing@. When an agent has access to customer emails, it becomes easy for them to reassign the message to the right person. Shared inbox makes it possible to gather internal feedback with in-line, internal comments. Agents can also collaborate well with teams. This collaboration leads to faster ticket resolution.

Features:

  • Canned responses and rule-based automated messages
  • Shared inbox
  • Ticket prioritization
  • Collaborative email
  • Issue tracking in one place
  • Timely response to child tickets
  • Tickets surveys
  • Email Integration
  • Instant support
  • Faster ticket resolution
  • Anytime, anywhere access
  • Incident management
  • No spot solution delays
  • Child ticket creation to track internal subtasks
  • Issue resolution progress review
  • Warmup Inbox Landing page
    Landing page //
    2022-11-29

The process of preparing an email address for general use or email outreach is commonly referred to as “Warming Up” an inbox, where you take a number of steps to ensure that an email address does not become deactivated, blacklisted, or automatically marked as spam when it begins to send outgoing messages to other recipients.

Warming Up an email inbox essentially is recreating the way a typical person will use an email address. Just by using your email address normally, you are ‘warming up’ your inbox by sending outgoing mail to other existing users. When you are reading your emails, starring/favoriting certain messages, and engaging in email threads with multiple other email addresses, you are building up your domain reputation in a way that shows that your account is being controlled by a real human being and is not being used to send out unsolicited emails that are trying to mislead/scam/defraud any other real people using their email inbox.

Warmup Inbox

$ Details
paid Free Trial $12.0 / Monthly (Per inbox, per month.)
Platforms
Google Workplace Microsoft 365 Zoho Outlook Amazon Web Services Mailgun Sendgrid SendPost SMTP Yahoo GMail

ProProfs Help Desk features and specs

No features have been listed yet.

Warmup Inbox features and specs

  • Automatically warms up domain to be ready for cold email: Automatically warms up domain to be ready for cold email
  • Improve Email Deliverability: Improve Email Deliverability
  • Improve Domain Reputation: Improves Domain Reputation
  • Improve IP Reputation: Improves IP Reputation
  • Restore Bad Inboxes: Restores Bad Inboxes
  • Gmail Integration: Gmail Inbox Warmup
  • Outlook Email Integration: Outlook Inbox Warmup

ProProfs Help Desk videos

How to Set up Your Help Desk in Under 5 Minutes

Warmup Inbox videos

How to Setup Warmup Inbox | Email Inbox Warmup for Cold Email | Lemwarm Alternative

Category Popularity

0-100% (relative to ProProfs Help Desk and Warmup Inbox)
Help Desk
100 100%
0% 0
Email Warm Up
0 0%
100% 100
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProProfs Help Desk and Warmup Inbox

ProProfs Help Desk Reviews

  1. Love this help desk software!

    I think this tool really is great for managing customer tickets and resolving them easily. I can prioritize tickets and organize them using labels, making it easy for me to resolve customer questions instantly. It’s also great as I can put notes on tickets to let other agents know what they need to do. Makes it really easy for agents to collaborate.

    👍 Pros:    Great customer support|Design|Trusted|Good price
    👎 Cons:    Few integrations
  2. Customers Simply Love Our Quick Resolutions!

    There has been no looking back for us since we started using the ProProfs Help Desk. We have 3 customer-facing email accounts that we could club using their shared-inbox feature. Moreover, with canned responses, we are able to meet customer expectations every single time,

    👍 Pros:    Affordable price, easy to use, easy user interface, advanced features, prioritization framework, data protection and security, best customer support, knowledge base, chat messenger, simple to set up, free basic plan, feature rich
    👎 Cons:    Few integrations

Top 13 Freshdesk alternatives and competitors for 2024
ProProfs Help Desk provides multichannel support through a shared inbox. The interface looks a lot like Gmail, offering a familiar user experience for many. The platform features automation that allows you to configure ticket assignments or round-robin distribution. Automated alerts and notifications keep agents aware of priority tickets and prewritten responses for faster...
Source: www.zendesk.com

Warmup Inbox Reviews

23 Best Cold Email WarmUp Tools in 2022 (Free + Paid)
And now you got the options to choose an inbox type now here your real deal starts.Once you sign up, Warmup Inbox floods your inbox with good emails. The tool automatically builds and sends smart dynamic content within every email.connects to Gmail, Outlook, SMTP or any other inbox, domain tracking &
Source: inguide.in
Top 10 of the Best Email Warm Up tools in 2022
Warmup Inbox is rated 2.9 / 5 on average, out of 9 reviews on G2 and Capterra. Note: This low rating doesn’t necessarily reflect the Warmup Inbox’s actual value. Indeed, since they have only 9 ratings, a few bad reviews were enough to downgrade their overall note.
Source: mailmeteor.com
7 Best Cold Email Warm-up Software
Warmup Inbox shows real-time inbox health scores. This score is calculated based on the DNS settings, security protocols, blacklists status, and ISP reputation. Hence, you can keep track of the progress.

Social recommendations and mentions

Based on our record, Warmup Inbox seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProProfs Help Desk mentions (0)

We have not tracked any mentions of ProProfs Help Desk yet. Tracking of ProProfs Help Desk recommendations started around Mar 2021.

Warmup Inbox mentions (4)

  • Are there any solutions to email campaigns going to spam?
    I went to mail-tester.com to check the spamminess of my email and it comes back as a 4.4/10 and says that I should consider myself lucky if my emails go to primary inbox. Is there any way to solve this? Does a tool like warmupinbox.com solve a lot of these problems? Source: over 1 year ago
  • Did anyone else's notice Gmass warmup fall off a cliff?
    I'm also using warmupinbox.com with the same email address and see no problems. Source: over 1 year ago
  • Please help me with an email account
    Join this warmup tool it is 9 buscks a month and will improve your domain at least for other providers, I dont think it will help with outlook tho. https://warmupinbox.com im one week sending and receiving about 50 emails a day. Source: over 2 years ago
  • Help with email issue!
    You can also use a warm up service like https://warmupinbox.com/ for 9 bucks a month will improve your domain reputation. Source: over 2 years ago

What are some alternatives?

When comparing ProProfs Help Desk and Warmup Inbox, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailReach.co - The #1 email warming service to improve your deliverability by generating realistic and meaningful engagement to your emails. Easy-to-use solution to help you land in the main inbox instead of the spam folder.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Warmbox.ai - Warm up your cold email inbox, and never land in spam anymore!

osTicket - osTicket is a widely-used open source support ticket system.

Mailwarm - The email warm-up tool.