Software Alternatives & Reviews

ProProfs Help Desk Review

  1. Samir Soliman avatar
     
    Customers Simply Love Our Quick Resolutions!

    There has been no looking back for us since we started using the ProProfs Help Desk. We have 3 customer-facing email accounts that we could club using their shared-inbox feature. Moreover, with canned responses, we are able to meet customer expectations every single time,

    ๐Ÿ‘ Pros:    Affordable price, easy to use, easy user interface, advanced features, prioritization framework, data protection and security, best customer support, knowledge base, chat messenger, simple to set up, free basic plan, feature rich
    ๐Ÿ‘Ž Cons:    Few integrations