Software Alternatives, Accelerators & Startups

Zendesk VS Rancher

Compare Zendesk VS Rancher and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Rancher logo Rancher

Open Source Platform for Running a Private Container Service
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Rancher Landing page
    Landing page //
    2023-07-24

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Rancher videos

Slime Rancher Review - Worthabuy?

More videos:

  • Review - 2019 Honda Rancher 420 Review Long term 1000 plus KM
  • Review - TEST RIDE: 2015 Honda Rancher 420

Category Popularity

0-100% (relative to Zendesk and Rancher)
Customer Support
100 100%
0% 0
DevOps Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

Share your experience with using Zendesk and Rancher. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Rancher

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Rancher Reviews

Kubernetes Alternatives 2023: Top 8 Container Orchestration Tools
Rancher is an open-source container orchestration platform. With it, you can manage production containers across different platforms, including on-premises and the public cloud. As a Platform as a Service, it simplifies container management by allowing access to a set of available open source technologies, rather than having to build platforms from scratch.
Top 12 Kubernetes Alternatives to Choose From in 2023
Rancher also offers integration with popular container runtimes and networking solutions, making it an excellent choice for teams seeking a comprehensive PaaS solution for their Kubernetes deployments.
Source: humalect.com
11 Best Rancher Alternatives Multi Cluster Orchestration Platform
Create a Kubernetes cluster, then link it to Rancher to use Rancher with Kubernetes. Rancher offers a web-based dashboard, an API, tools for deploying and scaling containerized apps and services, and resources for managing and monitoring your cluster.
Docker Alternatives
An open-source code, Rancher is another one among the list of Docker alternatives that is built to provide organizations with everything they need. This software combines the environments required to adopt and run containers in production. A rancher is built on Kubernetes. This tool helps the DevOps team by making it easier to testing, deploying and managing the...
Source: www.educba.com
Heroku vs self-hosted PaaS
All in all I’m intrigued by Rancher but since I am looking for something simple then it is too advanced and resource intensive for my small side projects. I will however look into Rancher a bit more later and try to deploy one of my projects to it. That will probably be a blog post in it’s own!
Source: www.mskog.com

Social recommendations and mentions

Based on our record, Rancher should be more popular than Zendesk. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Rancher mentions (24)

  • Terraform code for kubernetes on vsphere?
    I don't know in which extend you plan to use Kubernetes in the future, but if it is aimed to become several huge production clusters, you should looks into Apps like Rancher: https://rancher.com. Source: over 1 year ago
  • I want to provide some free support for community, how should I start?
    But I think once you have a good understanding of K8S internal (components, how thing work underlying, etc.), you can use some tool to help you provision / maintain k8s cluster easier (look for https://rancher.com/ and alternatives). Source: almost 2 years ago
  • Don't Use Kubernetes, Yet
    A few years, I would have said no. Now, I'm cautiously optimistic about it. Personally, I think that you can use something like Rancher (https://rancher.com/) or Portainer (https://www.portainer.io/) for easier management and/or dashboard functionality, to make the learning curve a bit more approachable. For example, you can create a deployment through the UI by following a wizard that also offers you... - Source: Hacker News / almost 2 years ago
  • Building an Internal Kubernetes Platform
    Alternatively, it is also possible to use a multi-cloud or hybrid-cloud approach, which combines several cloud providers or even public and private clouds. Special tools such as Rancher and OpenShift can be very useful to run this type of system. - Source: dev.to / almost 2 years ago
  • Five Dex Alternatives for Kubernetes Authentication
    Rancher provides a Rancher authentication proxy that allows user authentication from a central location. With this proxy, you can set the credential for authenticating users that want to access your Kubernetes clusters. You can create, view, update, or delete users through Rancher’s UI and API. - Source: dev.to / almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Rancher, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kubernetes - Kubernetes is an open source orchestration system for Docker containers

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.