Software Alternatives, Accelerators & Startups

Poe VS Intercom

Compare Poe VS Intercom and see what are their differences

Poe logo Poe

Fast, helpful AI chat from Quora

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Poe Landing page
    Landing page //
    2023-05-08
  • Intercom Landing page
    Landing page //
    2023-07-05

Poe

Website
poe.com
Pricing URL
-
Release Date
-

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Poe videos

No Poe videos yet. You could help us improve this page by suggesting one.

+ Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Poe and Intercom)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Writing Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Poe and Intercom

Poe Reviews

Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Poe is like having a messaging app in your pocket, but for AI models. ​​One can engage in stimulating discussions on Poe's chat platform, ranging from "assistance with writing" to "culinary ventures."
Source: writesonic.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Poe might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Poe mentions (7)

  • Best resources to get started?
    Poe, is a tool that allows you to try lots of different LLMs like ChatGPT, Anthropic, LLama and more. It is a great sandbox to get started and see the difference in the tools. Note; not all the interface/features are available all the time. In ChatGPT 4.0 ability to search the web or generate an image from in-line hasn't yet been updated. Still, it's not a bad tool to try everything. [via Poe]. Source: 6 months ago
  • On the Decline in Quality of CharacterAI: A Technical Perspective
    Now, the placement of the "Definition (Advanced)" section is less clear. Given its large size (up to 32000 characters), it's doubtful that it's part of the initial prompt. It's more likely that it's maintained as a separate reference knowledge base. This is a feature that other AI chatbots, like Poe's bots, can also utilize. You can visit the Poe website here to check it out. Source: 6 months ago
  • The best free ChatGPT alternatives
    I saw a post earlier this week saying that they feel the outputs from ChatGPT have been declining, and a lot of people agreed. There are a good amount of quality AI chat alternatives out there besides ChatGPT and some even offer GPT-4 for free! Here's a list of alternative chatbots to try out (I've tried all of these not some bs list): Perplexity: "The first conversational search engine" (GPT-3.5 Free / GPT-4... Source: 12 months ago
  • The Best free ChatGPT alternatives
    Poe: Quora's AI app with multiple models (GPT-3.5 Free / GPT-4 free with 'limited access'). Source: 12 months ago
  • ChatGPT Plus or ChatGPT API
    Is poe.com completely free? Is there an API access? I haven't looked much into it but it feels like it's just a relay service to openai? Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Poe and Intercom, you can also consider the following products

ChatGPT - ChatGPT is a powerful, open-source language model.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HuggingChat - Open source alternative to ChatGPT. Making the best open source AI chat models available to everyone.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Perplexity.ai - Ask anything

Drift - A messaging app that helps you grow your business.