Podio VS Zendesk

Podio

Podio is the online work platform. Manage, share, and get your work done smarter together with tools that work like you. Free for 10 Users.

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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Landing page //
2023-04-08

Landing page //
2024-05-06

Podio Demo

Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to Podio and Zendesk)

Zendesk

Project Management

100 100%

Project Management

0% 0

Customer Support

0 0%

Customer Support

100% 100

Task Management

100 100%

Task Management

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Podio and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Podio and Zendesk

Podio Reviews

12 BEST Wrike Alternatives for Project Management in 2022

Podio is a customizable project management solution. The tool helps teams to communicate and organize in a way to facilitate the completion of tasks and projects.

Source: www.guru99.com

18 Valuable Wrike Alternatives To Crush Project Management In 2022

It depends on your needs and your team. Podio comes with robust budgeting and invoicing features, making it a comprehensive solution for sales or product development teams.

Source: snacknation.com

The 8 Best Basecamp Alternatives for Your Projects

At a glance: The best Basecamp alternatives to use for project managementWhat to look for in a Basecamp alternative1. Offers competitive pricing2. Offers more features3. Appeals to a different marketThe best Basecamp alternatives for project managementBest free software: FreedcampBest for creative projects: AirtableBest for enterprise: MavenlinkBest for the value: PodioBest...

Source: www.fool.com

22 Best Wrike Alternatives For Project Management in 2020 (Free & Paid)

Based in Raleigh, NC, Podio was purchased by Citrix in 2012. Podio is designed around the idea of transparency and its “open-plan online office.”

Source: www.workzone.com

50 Best Project Management Tools for 2019

Podio is an extremely versatile tool. More than 500,000 organizations use Podio to run projects. It is built with a series of app and tools that help teams organize tasks and track their work.

Source: www.proofhub.com

Zendesk Reviews

stu14

3 days ago

Clunky & awful customer service
Would give them 0/5 if I could!

🏁 Competitors: HubSpot, Freshdesk

👎 Cons: Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024

Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.

Source: www.helpscout.com

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Top 13 Freshdesk alternatives and competitors for 2024

Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.

Source: www.zendesk.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Podio. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Podio mentions (2)

Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
Podio.com — You can use Podio with a team of up to five people and try out the features of the Basic Plan, except user management. - Source: dev.to / almost 3 years ago
Product photography - Inventory management
I’ve had good luck with Citrix Podio for workflows like this. Source: about 3 years ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

What are some alternatives?

When comparing Podio and Zendesk, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!