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Planhat VS Google Forms

Compare Planhat VS Google Forms and see what are their differences

Smartsheet
Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

Google Forms logo Google Forms

Simple web forms from Google.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • Google Forms Landing page
    Landing page //
    2022-01-31

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Google Forms videos

+ Add

Review Google Forms responses

More videos:

  • Tutorial - Google Forms Full Tutorial From Start To Finish - How To Use Google Forms
  • Review - A tour of Google Forms

Category Popularity

0-100% (relative to Planhat and Google Forms)

Planhat

Google Forms

Customer Success
100 100%
Customer Success
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Planhat and Google Forms

Planhat Reviews

We have no reviews of Planhat yet.
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Google Forms Reviews

  1. A good beginners tool to start your digital transformation.

    One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

    We saw that a small sample of our field workers quickly adopted the new way of working.

    Step 1: accomplished.

    Now unto step 2.

    How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.

    So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.

    I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.

    At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.

    🏁 Competitors: nSpek, ProntoForms
    👍 Pros:    No sign up cost
    👎 Cons:    Customization|Customer support|Data protection and security|No video|No pictures
Alternatives to Deferendum
SurveyMonkey and Google Forms: These survey tools are designed for collecting feedback and data, whereas Deferendum is focused on group decision-making. Deferendum allows members to not only voice their opinions but also participate in the decision-making process and vote on proposed solutions.
Source: deferendum.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Overall, online reviews suggest Typeform is like a paid version of Google Forms that doesn’t provide any benefits over the free tool. Moreover, Google Forms does not have a response limit, while that is Typeforms most prominent criticism.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
One of the best-known Typeform alternatives around is Google Forms. You can create simple forms that are easy to use. Google Forms is also free, so that is also why it's a popular option among the masses.
Source: marketsplash.com
11 Best Typeform Alternatives to Check-in 2022
Google Forms is one of the simplest and free TypeForm alternatives that collect valuable feedback from the customers and provide a quick analysis of the results. Google Forms is a perfectly ideal survey solution for individuals and for organizations that seek simple and sophisticated survey techniques.
Source: qualaroo.com
15 Best SurveyMonkey Alternatives in 2022
Google offers a suite of tools and features for almost everything, and customer feedback is no exception. Google Forms lets you share online forms and surveys via links and get the data you require. It is an excellent free SurveyMonkey alternative if you do not want to commit to any single tool.
Source: qualaroo.com

What are some alternatives?

When comparing Planhat and Google Forms, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Totango - Totango is a Customer Success Software Platform

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Gainsight - Customer Success for the New Enterprise

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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