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Planhat VS CrossBrowserTesting

Compare Planhat VS CrossBrowserTesting and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

CrossBrowserTesting logo CrossBrowserTesting

Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • CrossBrowserTesting Landing page
    Landing page //
    2023-10-23

Planhat features and specs

  • User-Friendly Interface
    Planhat offers a clean and intuitive user interface, making it easy for users to navigate and make use of its features without extensive training.
  • Comprehensive Customer Success Tracking
    The platform provides robust tools for tracking customer success metrics, allowing businesses to proactively manage their customer relationships and address issues before they escalate.
  • Customizable Dashboards
    Users can customize their dashboards to suit their specific business needs and priorities, which helps in quickly accessing critical information.
  • Data Integration Capabilities
    Planhat integrates with various other business tools, enabling seamless data synchronization and comprehensive customer insights.
  • Automated Workflows
    The platform offers automation options for routine tasks, which helps in saving time and reducing the likelihood of human error.

Possible disadvantages of Planhat

  • Pricing Concerns
    Some users may find Planhat's pricing structure to be on the higher side, which could be a barrier for small to mid-sized businesses.
  • Complex Setup for New Users
    While the interface is user-friendly, the initial setup and implementation of Planhat can be complex and time-consuming for new users.
  • Limited Third-Party Integrations
    Although Planhat offers integration options, some users might find the number of third-party integrations limited compared to other platforms.
  • Scalability Issues
    There may be scalability issues for rapidly growing companies that require more advanced features or customization as they expand.
  • Learning Curve for Advanced Features
    Despite the user-friendly interface, mastering the more advanced features and capabilities of Planhat might require additional training or support.

CrossBrowserTesting features and specs

  • Wide Range of Browsers and Devices
    CrossBrowserTesting offers a large selection of browsers and devices, allowing developers to test their applications in various environments to ensure compatibility.
  • Live Testing
    Users can perform live interactive testing on real devices, enabling them to manually verify the behavior of their application and catch issues that automated tests might miss.
  • Automated Testing Integration
    The platform provides integration with popular testing frameworks and tools such as Selenium, Appium, and others, facilitating automated testing workflows.
  • Visual Testing
    CrossBrowserTesting offers visual testing capabilities, allowing users to compare screenshots from different browsers to identify design inconsistencies.
  • Comprehensive Reports
    Detailed test reports with screenshots and logs are generated, helping users to quickly identify and address issues found during testing.
  • Parallel Testing
    The service supports parallel testing, enabling users to run multiple tests simultaneously, significantly reducing the overall testing time.
  • Easy-to-Use Interface
    The user interface is intuitive and user-friendly, making it easy for both beginners and experienced testers to navigate and utilize the platform effectively.

Possible disadvantages of CrossBrowserTesting

  • Cost
    CrossBrowserTesting can be expensive, especially for small teams or individual developers who might find the subscription plans to be cost-prohibitive.
  • Performance
    Tests on real devices can sometimes be slow due to the availability and network constraints, which can affect the overall efficiency of the testing process.
  • Limited Mobile Devices
    While the platform includes a variety of devices, the selection might not cover all the latest models or less common devices, potentially limiting testing coverage.
  • Learning Curve for Advanced Features
    Some advanced features and integrations might require a learning curve, which could be challenging for users who are not familiar with automated testing or the specific tools supported.
  • Test Timeout Issues
    Occasional issues with test timeouts have been reported, which can disrupt the testing process and require reruns or additional troubleshooting.

Analysis of CrossBrowserTesting

Overall verdict

  • CrossBrowserTesting is generally regarded as a good solution for cross-browser testing needs, particularly for teams that require real-time testing and robust automation capabilities. Its ease of use, extensive browser/device coverage, and integration options make it a strong choice for many development and QA teams.

Why this product is good

  • CrossBrowserTesting is considered a valuable tool because it provides a cloud-based platform for testing websites and mobile applications across different browsers, devices, and operating systems. It enables developers and QA teams to ensure that their applications function correctly on various platforms without needing to maintain a complex setup of physical devices. The platform offers real-time debugging, automated screenshot testing, and integration with various CI/CD tools, which streamlines the testing process.

Recommended for

    This service is highly recommended for software development teams, QA engineers, and web developers who need to ensure compatibility and functionality of their web applications across multiple browsers and devices. It is particularly useful for organizations with a focus on maintaining high-quality user experiences across various platforms.

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

CrossBrowserTesting videos

+ Add

Cross Browser Testing Tool Comparison โ€“ LambdaTest vs. CrossBrowserTesting

Category Popularity

0-100% (relative to Planhat and CrossBrowserTesting)

Planhat

CrossBrowserTesting

Customer Success
100 100%
Customer Success
0% 0
Website Testing
0 0%
Website Testing
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Browser Testing
0 0%
Browser Testing
100% 100

User comments

Share your experience with using Planhat and CrossBrowserTesting. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, CrossBrowserTesting seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

CrossBrowserTesting mentions (6)

  • How can I test my site on safari if I don't have a Mac ?
    Yeah I moved on pretty quick from browserstack, but it seems to be the most popular. I've tried crossbrowsertesting.com but at the moment I really like app.lambdatest.com. Source: over 3 years ago
  • great list of "cool" sites from hnews
    Https://geizhals.de/ - this is a german site but the UI is nice and you can find a lot of stuff. Https://www.gsmarena.com/search.php3? - a phone search site. When I was at https://crossbrowsertesting.com we used this site a lot Https://www.howacarworks.com/ - how a car works Https://www.mcmaster.com/ - the UI here is so nice. Those illustrations Https://ciechanow.ski/mechanical-watch/ - how does a mechanical... - Source: dev.to / about 4 years ago
  • Learn How To Create, Test and Deploy a Single Page App with Vue 3 + Vite and Pinia
    Fortunately we donโ€™t need to install, nor configure, any other tools, unless maybe some fancy reporters, but for now we can get everything we need in terms of end-to-end automated testing out of Nightwatch. Besides Chrome, Nightwatch has built-in support for all major browsers, including Firefox, Edge, and Safari, all thanks to its integration with the W3C Webdriver API and Selenium. It also allows you to use... - Source: dev.to / over 4 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Crossbrowsertesting.com - Manual, Visual, and Selenium Browser Testing in the cloud - free for Open Source. - Source: dev.to / almost 5 years ago
  • How do yโ€™all test responsiveness of website?
    Professionally, I do basically the same for dev testing. We also have various devices on different platforms/versions in the office when needed, and our QA team primarily uses Cross Browser Testing Tool. If I need to check something specific, I usually use CBT. Source: about 5 years ago
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What are some alternatives?

When comparing Planhat and CrossBrowserTesting, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Gainsight - Customer Success for the New Enterprise

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.

Totango - Totango is a Customer Success Software Platform

browserling - Live interactive cross-browser testing from your browser.

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