Software Alternatives, Accelerators & Startups

Piktochart VS Document360

Compare Piktochart VS Document360 and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Piktochart logo Piktochart

Piktochart for Business Storytelling

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • Piktochart Landing page
    Landing page //
    2022-11-10

Piktochart is an infographic tool to help you present your presentations, pitches, proposals, data visualizations, charts, timelines, structure, process related visuals and diagrams in a compelling way.

  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

Piktochart features and specs

  • Maps
    Chloropleth

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Analysis of Piktochart

Overall verdict

  • Piktochart is generally considered a good choice for those who need to create visually appealing graphics without requiring advanced graphic design skills. It is appreciated for its ease of use, comprehensive features, and the ability to produce high-quality content quickly.

Why this product is good

  • Piktochart is a versatile online tool designed for creating engaging infographics, presentations, and reports. It is favored for its user-friendly interface, which allows individuals with little to no graphic design experience to create professional-quality visuals. It offers a variety of customizable templates, icons, and images to make the design process simple and efficient. Additionally, Piktochart supports collaboration, making it optimal for teams working together on projects.

Recommended for

    Piktochart is recommended for educators, marketers, small businesses, and non-profit organizations that need to communicate information effectively through visual content. It is also suitable for individuals looking to create professional presentations, reports, or infographics for personal or professional projects.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Piktochart videos

Review: Using Piktochart in the Classroom (great for Infographics!)

More videos:

  • Review - Canva vs. Piktochart
  • Tutorial - Piktochart Tutorial: A Simple Guide to Piktochart for Beginners

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to Piktochart and Document360)
Design Tools
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Graphic Design Software
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

Share your experience with using Piktochart and Document360. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Piktochart and Document360

Piktochart Reviews

The Top 10 Alternatives to Marq in 2024
While each of these design tools offers unique features and benefits, Piktochart stands out for its AI-powered capabilities and ease of use. Whether you're a business, educator, or marketer, Piktochart can help you transform complex data into visually appealing content effortlessly. If you're looking for a reliable alternative that combines advanced features with...
Source: piktochart.com

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Document360 should be more popular than Piktochart. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Piktochart mentions (4)

  • 9 Best Tools to Make Infographics in 2023
    Piktochart: Piktochart is another powerful tool for infographic creation, offering a range of customizable templates and easy-to-use design features. It provides an intuitive interface for adding charts, maps, icons, and more. - Source: dev.to / almost 3 years ago
  • Ask HN: Who is hiring? (October 2021)
    Frontend Tech Lead, Senior Frontend Developer | Remote in Europe | 4-day work week SaaS |Visual communications app https://piktochart.com/ Here's a little information about our culture. - Source: Hacker News / almost 5 years ago
  • Content & Community- A Cheatsheet for Open Source projects. ( Part 1: Content ๐ŸŽจ)
    Picktochart - Data visualizations are always helpful when you're trying to communicate certain aspects of product usage in relation to something else. - Source: dev.to / over 5 years ago
  • Bugsโ€Œ โ€Œfoundโ€Œ โ€Œinโ€Œ Piktochart SaaS. โ€ŒBugโ€Œ โ€ŒCrawlโ€Œ
    Piktochart is a graphic design platform helping brands deliver visually appealing content. With Piktochart, one can create beautiful infographics, on-point presentations, as well as easily digestible reports. Source: over 5 years ago

Document360 mentions (21)

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What are some alternatives?

When comparing Piktochart and Document360, you can also consider the following products

Canva - Canva is a graphic-design platform with a drag-and-drop interface to create print or visual content while providing templates, images, and fonts. Canva makes graphic design more straightforward and accessible regardless of skill level.

Confluence - Confluence is content collaboration software that changes how modern teams work

PicMonkey - PicMonkey is a feature-rich online photo editor that works right in your browser; no downloads...

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Marq - Marq (formerly Lucidpress) is a web-based design and layout application that enables anyone to create beautiful creatives

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin