Pantheon Reviews

Zendesk Reviews

1. stu14

   6 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Pantheon mentions (19)

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Pantheon.io — Drupal and WordPress hosting, automated DevOps, and scalable infrastructure. Free for developers and agencies. No custom domain. - Source: dev.to / 4 months ago

• Simple auth + consumers

  Creating an account at pantheon.io (its free) and setting up a base install of a drupal 10 site there, learning how you can use their git repo to work with your code base, and hosting the site there. (sandbox environments are free). Source: 12 months ago

• What are web developers and agencies using to build their clients sites?

  I run a majority of my client work on pantheon.io - you can read a case study of a high traffic site I launched there, 9 years ago, that handled a homepage link from nytimes.com with zero problems https://pantheon.io/blog/tavern-green-gets-details-right-pro-website-alphex-pantheon. Source: about 1 year ago

• Best CMS, Plug-ins, etc for directory site with saved user favorites

  Regardless of which way you go,yYou can give it all a try for free by creating an account on Pantheon, which will let you spin up a free Drupal sandbox site, as well as a free WordPress sandbox site. Source: over 1 year ago

• need ongoing access to revisions from old drupal 7 site

  I had to do this for a job a few years ago. I created a sandbox version of the site on pantheon.io and removed all editing permissions. On additional discovery that they only needed the static content, I created a static site using SiteSucker (mac app store). They were able to put this folder on their local machine to access anytime. Source: over 1 year ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago