Software Alternatives, Accelerators & Startups

Orbit.love VS Intercom

Compare Orbit.love VS Intercom and see what are their differences

Orbit.love logo Orbit.love

Grow and measure your community across any platform with Orbit, the community experience platform. Try Orbit for free!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Orbit.love Landing page
    Landing page //
    2023-07-26
  • Intercom Landing page
    Landing page //
    2023-07-05

Orbit.love videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Orbit.love and Intercom)
Community Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Community Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Orbit.love and Intercom

Orbit.love Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Orbit.love should be more popular than Intercom. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Orbit.love mentions (19)

  • How to grow an OSS community
    Pretty early in the journey your community will exist beyond a single project repository. Contributions will be spread across multiple repos. People will follow you on Twitter or join your Discord server (I created ours today, come join us!). Being hyper-focussed on a single project risks missing the forest for the trees. Success then brings its own challenges: there's a lot of activity, too much to guarantee... - Source: dev.to / over 1 year ago
  • Being a Developer Advocate: Week 16
    But meanwhile I got to play around with Orbit. It is a community growth platform. It already fell in love with it as it gives you so much information about your community out of the box. - Source: dev.to / over 1 year ago
  • Ask HN: Social Relationship Management
    Not sure if it work for you, but take a look at Orbit - https://orbit.love/. Is this what you are looking for? - Source: Hacker News / over 1 year ago
  • Reddit Community Management Tools - A suggestion thread
    Check out Orbit - we have connectors for lots of platforms, including Reddit. Our customers include Miro, Patreon, Stripe, and a whole bunch of others. Source: over 1 year ago
  • Why Slack’s free plan change is causing an exodus
    HACK: If you want to save all of your current slack messages, sign up for https://orbit.love, connect it to slack, and then grab the messages from the API. Not sure how much longer this will work, it takes time and they may catch on. I do like Orbit as a user, still a relatively new product. - Source: Hacker News / over 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Orbit.love and Intercom, you can also consider the following products

Geneva - An all-in-one communication app for groups & communities

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Threado - Threado is the command centre for your online community. Measure engagement, get detailed insights and automate your operational tasks.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Circle.so - Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.

Drift - A messaging app that helps you grow your business.