Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Open GApps should be more popular than Freshdesk. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've used the Open GApps project to install Google Play Services on incompatible devices like Android Fire tablets in the past, though I think to install them I had to use a custom recovery like TWRP. Source: 7 months ago
Do you have any pc set up with adb and fastboot tools? If not, please do so. Otherwise go to xda-developers.com and pick any ROM you may find interesting or just go with this You'll probably also want to install gapps, so download the following from here ARM/11.0/pico. Source: 12 months ago
For older versions of Lineage, there was a download at https://opengapps.org/ to choose f.e the pico package. Also, the OpenGapp package for Lineage 18 did not contain many Google tools. The help pages of lineage/openGapps is pointing to https://wiki.lineageos.org/gapps where a download for any unknown version is available. Choosing this package for Lineage 19, I got the whole advertisement for Google back. :-(. Source: over 1 year ago
For GAPPS it did not work with the suggested GAPPS since I got an error, so I used OpenGAPPS based on this form, install GAPPS error. I downloaded and installed gapps from https://opengapps.org/ with the settings ARM64, 11.0, nano. Source: over 1 year ago
LOS 19.1 is based on Android 12 but there's only up to Android 11 on here https://opengapps.org/. So like do I just install the 11 one? Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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