Software Alternatives, Accelerators & Startups

OctoberCMS VS Zendesk

Compare OctoberCMS VS Zendesk and see what are their differences

OctoberCMS logo OctoberCMS

October CMS is a free and open source content management system (CMS) that is self hosted. Written in PHP and using the Laravel application framework, October CMS allows web developers to create dynamic web sites.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • OctoberCMS Landing page
    Landing page //
    2023-09-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

OctoberCMS videos

OctoberCMS For Rapid Website Creation

More videos:

  • Review - OctoberCMS - Susana Santos

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to OctoberCMS and Zendesk)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Blogging
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using OctoberCMS and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare OctoberCMS and Zendesk

OctoberCMS Reviews

We have no reviews of OctoberCMS yet.
Be the first one to post

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

OctoberCMS might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OctoberCMS mentions (8)

  • Why is laravel so culty?
    It's not a WordPress clone but I've been wanting to check out October CMS for a while and just noticed this Twill project that looks like it would be along the same lines. Source: about 1 year ago
  • best php-based cms/tech choice
    Beside Symfony there is Laravel Framework , I will not go into deep difference between this frameworks as it really is just taste of what your team likes more (active record vs datamapper, facade/helpers vs dependency injection, blade vs twig, ...), as already mention above this kind of CMS make sense if Website is just one part of your application and you have to build more then just a simple digital business... Source: over 1 year ago
  • Look for direction, wanting to make websites for clients.
    How comfortable are you with learning PHP? WordPress is the obvious choice due to it's popularity (but with it moving towards a full-site editing experience it isn't as fun to work with anymore IMO but that's just me). You could also look into things like Statamic or October CMS which are supposed to be very nice to work with as I believe they're both Laravel based. Source: almost 2 years ago
  • Building a blog website with some landing pages. Laravel instead of WordPress?
    As u/frontendben said, you can use Statamic CMS, it is a decent solution, and there are a number of others like October CMS, Asgard CMS (a bit old, but quite solid), LavaLite, Pyro etc. Craft CMS (based on Yii) could also be a possibility. Here is a list of someone's opinions on 5 popular Laravel-based CMSs. Source: about 2 years ago
  • Why WordPress is an utter load of crap to build a serious business website with
    I've used OctoberCMS[1] for a smaller project, and this looks similar on first glance. (Might just be the Lavarel underpinnings.) What I really like about October is the ability to quickly spin up small CRUD database functionality (index + detail pages and simple backend updates for "custom" objects like staff members, white papers, etc.) using their Builder plugin. Any idea if Statamic offers something similar... - Source: Hacker News / over 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing OctoberCMS and Zendesk, you can also consider the following products

Drupal - Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Craft CMS - Content management system built on Yii PHP Framework

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!