Software Alternatives, Accelerators & Startups

NiceJob VS Document360

Compare NiceJob VS Document360 and see what are their differences

NiceJob logo NiceJob

Get more reviews and build an build an awesome reputation with NiceJob.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • NiceJob Landing page
    Landing page //
    2023-05-12
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

NiceJob features and specs

No features have been listed yet.

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

NiceJob videos

How to ask for a review using the NiceJob App

More videos:

  • Review - Markate - NiceJob Connector

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to NiceJob and Document360)
Reputation Management
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

Share your experience with using NiceJob and Document360. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NiceJob and Document360

NiceJob Reviews

Customer Loyalty Program Software and Apps
Countries available: Australia, Canada, Ireland, New Zealand, UK, USA. NiceJob is a word-of-mouth reputation marketing platform for local businesses ready for growth. You can use it to increase your search rankings and get more leads and sales. You can turn your most loyal customers into advocates. You can get more referrals by sending automated, personalized, and...
The Best Reputation Management Software for Home Service Businesses
NiceJob also offers NiceJob Convert. A custom-built landing page to replace your old website that is optimized to get you at least 10% more sales by being search engine optimized to help gain more traffic to your page, and by creating a clear call-to-action button, ex. “Get Quote” directly on your landing page.
Review Generation Platforms: Which One Is Best for My Business?
How It Works: Built for service businesses (B2C), SaaS, and agencies, NiceJob can connect to a number of service-specific apps and is relatively easy to use. One benefit is that NiceJob automates your social media marketing by automatically posting your local customer reviews and photos to your Facebook page. How it works is the same as most review generation sites—it...
Compare 31 of the Best Online Reputation Management Software Services
NiceJob helps small businesses grow through its automated review management software. Thus creating digital word of mouth referrals for your business. Through the NiceJob platform, users can send review requests, track customer feedback, and prevent bad reviews. All this allows NiceJob to get more good reviews with less effort.

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Document360 seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NiceJob mentions (0)

We have not tracked any mentions of NiceJob yet. Tracking of NiceJob recommendations started around Mar 2021.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
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What are some alternatives?

When comparing NiceJob and Document360, you can also consider the following products

Hyperdisk - Digital emarketing solution providing strategic design, development, branding, SEO, SEM and social media.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Phase2 - Phase2 is a digital marketing agency offering solutions to brands helping them to transform their business.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MultiView - MultiView offers digital publishing solutions for associations and digital marketing solutions for B2B marketers.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.