Nexoid ERP and ITSM solution
SAP ERP
SolarWinds Service Desk
Jira Service Desk
BMC Remedy
Now Platform
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Unlock the future of advanced ERP with Nexoid, an adaptable, affordable solution tailored to your business.
Nexoid ushers in a new ERP era, ingeniously developed by industry pioneers, fusing the best of ITIL and other methodologies into a resilient, flexible system.
Experience complete control with Nexoid's total code transparency. From intricate back-end operations to simple button color changes, you can effortlessly modify any aspect, making Nexoid perfect for businesses of all scales.
Nexoid excels in speed and performance. At the instant of ticket creation, our sophisticated AI swiftly fetches relevant data, optimizing workflows and propelling productivity.
Our integrated ITSM module enhances the overall service quality, delighting both your team and customers. Experience unmatched speed, security, and scalability with Nexoid's AWS-supported structure.
Our serverless architecture eliminates potential slowdowns, spreading requests over countless servers, guaranteeing superior performance.
No more fixed pricing structures. Nexoid offers pay-as-you-go plans, adapting to your needs, and resulting in up to 50% cost savings. Our unique permission system facilitates seamless team integration, creating a versatile platform for your business.
Seize the power of automation with our custom code workflows, activated by user interactions, API calls, or scheduled tasks. Effortlessly integrate third-party systems with our REST API and WebHooks, optimizing your operations and boosting efficiency.
Join the Nexoid revolution. Work smarter, boost productivity, and increase customer satisfaction while saving time and resources. Choose Nexoid for a pioneering, flexible, and powerful ERP solution.
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Nexoid ERP and ITSM solution's answer
Nexoid ERP and ITSM solution offers a seamless integration of enterprise resource planning and IT service management, providing a comprehensive solution for businesses. - It utilizes advanced artificial intelligence and machine learning algorithms to automate processes and optimize efficiency. - Nexoid ERP and ITSM solution offers a user-friendly interface with customizable dashboards and reports, allowing businesses to easily track and analyze their operations.
Nexoid ERP and ITSM solution's answer
Nexoid ERP and ITSM solution stands out from its competitors due to its advanced AI capabilities, which enable predictive analytics and proactive problem-solving. - It offers a highly scalable and flexible platform that can be tailored to meet the specific needs of businesses across various industries. - Nexoid ERP and ITSM solution provides excellent customer support and ongoing training to ensure successful implementation and usage.
Nexoid ERP and ITSM solution's answer
The primary audience for Nexoid ERP and ITSM solution includes medium to large-sized businesses across various industries. - It caters to organizations that require integrated solutions for managing their resources, operations, and IT services. - Nexoid ERP and ITSM solution is suitable for businesses looking to streamline their processes, improve efficiency, and enhance customer satisfaction.
Nexoid ERP and ITSM solution's answer
Nexoid ERP and ITSM solution was developed by a team of experienced software engineers and industry experts with a deep understanding of business processes and IT service management. - The solution was created to address the challenges faced by organizations in managing their resources and IT services effectively. - Nexoid ERP and ITSM solution has evolved over the years through continuous research and development, incorporating the latest technologies and industry best practices.
Nexoid ERP and ITSM solution's answer
Barden Chapman is a engineering company
Nexoid ERP and ITSM solution's answer
Nexoid ERP and ITSM solution harnesses a range of cutting-edge technologies to deliver its capabilities. - It utilizes JSON for data interchange and formatting, ensuring efficient communication and interoperability. - The solution leverages cloud computing infrastructure, including both AWS (Amazon Web Services) and Microsoft Azure, to provide scalable, reliable, and secure services. - RESTful APIs are employed to enable seamless integration with external systems and facilitate efficient data exchange. - React.js is utilized as the primary frontend framework, enabling a responsive and interactive user interface. - Google Cloud services are also utilized for various functionalities, such as data storage, analytics, and machine learning. - ChatGPT is incorporated for intelligent chatbot capabilities, enabling efficient customer support and interaction. - Elastic Search is utilized for powerful and fast search functionality within the solution. - NoSQL databases are employed for efficient data storage and retrieval, ensuring flexibility and scalability.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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