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Monitask VS Intercom

Compare Monitask VS Intercom and see what are their differences

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Monitask logo Monitask

Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Monitask Landing page
    Landing page //
    2019-03-03
  • Intercom Landing page
    Landing page //
    2023-07-05

Monitask features and specs

  • Timesheets: Yes
  • Time Tracking: Accurately Track Time Across Tasks and Projects
  • Time Tracking Reports: Detailed time reports about projects and tasks
  • Screen recording: yes

Intercom features and specs

No features have been listed yet.

Monitask videos

+ Add

Monitask - Screenshot monitoring demo

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Monitask and Intercom)

Monitask

Intercom

Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100
Time Tracking
100 100%
Time Tracking
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Monitask and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Monitask and Intercom

Monitask Reviews

21 Time Tracking Tools To Manage Your Workday
Monitask is an employee monitoring software with powerful time tracking features. With Monitask, employees and freelancers can manually start a clock when they begin working on an assignment for employers. Throughout their work, the application takes computer screenshots that can be reviewed online by the employer. These screenshots can be taken randomly, or can be assigned...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
What’s more, Monitask comes with comprehensive reporting options. Managers can track project progress and identify activities that are eating up too much time. This way, they can streamline workflows and improve inefficient processes.
Source: traqq.com
49 Best Timesheet Alternatives - Features, pros & cons, pricing | Remote Tools
Pricing Reviews & Testimonials When to use actiTIME Relevance to remote workers actiTIME helps to keep remote teams organized and monitor project progress. See Alternatives to actiTIME See actiTIME's Competitors Timesheet Alternative #48 Monitask Boost productivity, accountability and efficiency across your team About & Top features Monitask delivers employee monitoring...
Source: www.remote.tools
10 Best Free Employee Timesheet Apps in 2020
Monitask is a powerful automatic timesheet software for your team. No need to fill out and manage timesheets manually — employee timesheets sync to the web-based live dashboard in real-time. Plus, they’re 100% automated.
Source: www.softwaretestinghelp.com
10 Best Time Tracking Software and Time Management Tools
Monitask was designed for companies of all sizes that have remote team members working on Windows and Mac computers, such as freelancers, contractors, remote employees, and employees that work from home occasionally. Monitask is also useful for freelancers that would like to show proof of work being done to their clients. Overall, it’s a lightweight tool that offers simple,...
Source: thedigitalprojectmanager.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Monitask mentions (0)

We have not tracked any mentions of Monitask yet. Tracking of Monitask recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Monitask and Intercom, you can also consider the following products

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Insightful.io - #1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data.

Drift - A messaging app that helps you grow your business.

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