Software Alternatives, Accelerators & Startups

Intercom VS Hubstaff

Compare Intercom VS Hubstaff and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hubstaff logo Hubstaff

Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Hubstaff Landing page
    Landing page //
    2022-01-31

Smarter, streamlined time tracking for any type of business. Track work hours, set limits, and get detailed timesheets to review and approve with one simple tool.

Automate the management of your remote team with proof-of-work tools that boost efficiency and build trust. Read more about our commitment to transparency, control, and access.

Let Hubstaff handle tedious admin tasks, like invoicing and payroll, so you can focus on growing your business.

Manage your crew anywhere and get razor-accurate timesheets with Hubstaff’s GPS-based features.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Hubstaff

$ Details
freemium
Platforms
Mac OSX Windows Google Chrome iOS Android
Release Date
2013 January

Intercom features and specs

No features have been listed yet.

Hubstaff features and specs

  • Time Tracking: Yes
  • Activity Monitoring: Yes
  • Screenshots: Yes
  • Timesheet Approvals: Yes
  • Project Budgeting: Yes
  • Payments: Yes
  • Invoicing: Yes
  • Time Off Requests: Yes
  • Reporting: Yes
  • Expense Tracking: Yes
  • GPS Tracking: Yes
  • Geofencing: Yes
  • Integrations: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Hubstaff videos

Hubstaff Review: Is This Time Tracking Tool Any Good?!

More videos:

  • Review - Hubstaff Review & Best Bonus
  • Demo - Hubstaff Time Tracking Software Quick Demo

Category Popularity

0-100% (relative to Intercom and Hubstaff)
Customer Support
100 100%
0% 0
Time Tracking
0 0%
100% 100
CRM
100 100%
0% 0
Invoicing
0 0%
100% 100

User comments

Share your experience with using Intercom and Hubstaff. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Hubstaff

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Hubstaff Reviews

20 Employee Monitoring Software [2022 Updated List]
Hubstaff – This app monitors productivity while managing timesheets, billing, and payroll.
Source: traqq.com
Best Freelancer.com Alternatives For Hiring Developers
However, you conduct the vetting and hiring process outside the platform. After finding a suitable developer, you get in touch with them and discuss the necessary terms before working with them. However, Hubstaff has pre-vetted the freelancers on its platform. Thus, you can rest assured that they are of good quality.
Hubstaff vs Workstatus Vs Workpuls Vs Timedoctor- The Ultimate Faceoff
Hubstaff is a flexible employee time tracking app that can be used in many different industries, devices, and employee setup. You don’t need to worry about compatibility with your employees’ devices as Hubstaff supports Windows, macOS, Chrome, Android. It also comes at no cost if you’re looking for a free trial or money-back guarantee – there’s something perfect for everyone...
18 Valuable Wrike Alternatives To Crush Project Management In 2022
Hubstaff is consistently ranked higher than Wrike by leading tech review sites like G2, Capterra, and The App Store. One of the biggest reasons? Hubstaff offers proof of work features like optional screenshotting, keyboard and mouse activity tracking, and app and URL usage. Apps like Wrike fall short here.
Source: snacknation.com
10 Best Free Employee Timesheet Apps in 2020
Hubstaff is a time tracking software which provides online timesheets. This employee timesheet software will help you with the administrative work using time tracking, billing, and payroll functionalities. It follows manual as well as the automatic type of tracking.

Social recommendations and mentions

Hubstaff might be a bit more popular than Intercom. We know about 6 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Hubstaff mentions (6)

  • How do I keep good records of the work performed by me when working for my own business as either the business owner or an employee of the business? And some other related questions
    3.The only way I've come across to document the amount of time spent is to use timesheets or time tracking softwares. Some examples of time tracking softwares are Toggl, Hubstaff, and Time Doctor. Would time tracking softwares be more believable given that some independent tool is being used to track my tasks? Source: 11 months ago
  • Dear Project Managers, Stop Micromanagement Now!
    I remember one particular instance where I was working on a project, and my project manager started to take screenshots of my laptop's screen to check on my progress, using apps like Hubstaff. Every few minutes, like 10 minutes or so, she took screenshots to monitor what I was doing and how I was doing it. - Source: dev.to / over 1 year ago
  • Top 10 productivity tools for freelancers
    Hubstaff Hubstaff is a valuable time tracking system and it's an especially useful tool for freelancers and remote employees. Hubstaff provides proof of work in the form of activity levels, app and URL tracking, and the option to take screenshots taken periodically. - Source: dev.to / about 2 years ago
  • 5 Best Recruitment Softwares for Small Businesses in 2022
    Staffing solutions that integrate with apps like Recruitzi, Hubstaff, or TimeDoctor allow you to seamlessly track employee performance so you can schedule them more effectively while keeping costs low by cutting down on mistakes. Source: about 2 years ago
  • how does your manager monitor your productivity remotely?
    For everyone else, this is hubstaff's website. https://hubstaff.com/ According to them, 40,000 companies use it. They list some of them, so if you want to know what companies to avoid, there you go. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Hubstaff, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Drift - A messaging app that helps you grow your business.

Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.