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Monitask VS Zendesk

Compare Monitask VS Zendesk and see what are their differences

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  3. » Reviews
  4. » Alternatives

Monitask logo Monitask

Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Monitask Landing page
    Landing page //
    2019-03-03
  • Zendesk Landing page
    Landing page //
    2024-05-06

Monitask features and specs

  • Timesheets: Yes
  • Time Tracking: Accurately Track Time Across Tasks and Projects
  • Time Tracking Reports: Detailed time reports about projects and tasks
  • Screen recording: yes

Zendesk features and specs

No features have been listed yet.

Monitask videos

+ Add

Monitask - Screenshot monitoring demo

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Monitask and Zendesk)

Monitask

Zendesk

Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100
Time Tracking
100 100%
Time Tracking
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Monitask and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Monitask and Zendesk

Monitask Reviews

21 Time Tracking Tools To Manage Your Workday
Monitask is an employee monitoring software with powerful time tracking features. With Monitask, employees and freelancers can manually start a clock when they begin working on an assignment for employers. Throughout their work, the application takes computer screenshots that can be reviewed online by the employer. These screenshots can be taken randomly, or can be assigned...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
What’s more, Monitask comes with comprehensive reporting options. Managers can track project progress and identify activities that are eating up too much time. This way, they can streamline workflows and improve inefficient processes.
Source: traqq.com
49 Best Timesheet Alternatives - Features, pros & cons, pricing | Remote Tools
Pricing Reviews & Testimonials When to use actiTIME Relevance to remote workers actiTIME helps to keep remote teams organized and monitor project progress. See Alternatives to actiTIME See actiTIME's Competitors Timesheet Alternative #48 Monitask Boost productivity, accountability and efficiency across your team About & Top features Monitask delivers employee monitoring...
Source: www.remote.tools
10 Best Free Employee Timesheet Apps in 2020
Monitask is a powerful automatic timesheet software for your team. No need to fill out and manage timesheets manually — employee timesheets sync to the web-based live dashboard in real-time. Plus, they’re 100% automated.
Source: www.softwaretestinghelp.com
10 Best Time Tracking Software and Time Management Tools
Monitask was designed for companies of all sizes that have remote team members working on Windows and Mac computers, such as freelancers, contractors, remote employees, and employees that work from home occasionally. Monitask is also useful for freelancers that would like to show proof of work being done to their clients. Overall, it’s a lightweight tool that offers simple,...
Source: thedigitalprojectmanager.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Monitask mentions (0)

We have not tracked any mentions of Monitask yet. Tracking of Monitask recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Monitask and Zendesk, you can also consider the following products

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Insightful.io - #1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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