Miro Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Miro mentions (232)

• An infinite canvas for code exploration

  To fix this, I added a digital whiteboard to my workflow, and this is phenomenal. You can use any digital whiteboard, such as https://www.figma.com/figjam/, https://excalidraw.com/, https://miro.com/, or https://obsidian.md/canvas. My workflow generally goes like:. - Source: Hacker News / 25 days ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Miro - Scalable, secure, cross-device, and enterprise-ready collaboration whiteboard for distributed teams. With a freemium plan. - Source: dev.to / 4 months ago

• Initial impressions and questions

  For your project, you actually might have a better time using Miro. I use Miro for doing pretty much any kind of presentation of grammar for my classes (I'm a language teacher) and love the ease and flexibility with which you can organise neat looking flow charts. Source: 6 months ago

• 10 key features of online collaboration tools and software

  Getting together around a whiteboard is one of the most productive ways for people to collaborate in a room together. Miro recreates that easy collaboration for remote teams with its multiplayer online whiteboards. - Source: dev.to / 9 months ago

• How We Started Managing BSA Delivery Processes on GitHub

  We also had other tools in use, such as Miro. This tool was primarily used for visualizing certain process flows, like document change approval processes. Or at some point, we considered using boards in Asana because non-delivery processes were managed in that tool. However, when we contemplated the move to Asana, I decided to explore other potential tools. After reading many articles and conducting some research,... - Source: dev.to / 6 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago