Miro VS Zendesk

Miro

Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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Landing page //
2023-05-12

Landing page //
2024-05-06

An Overview of Miro - Our Favorite Tool for Remote Collaboration | RealTimeBoard Miro Review

Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to Miro and Zendesk)

Zendesk

Digital Whiteboard

100 100%

Digital Whiteboard

0% 0

Customer Support

0 0%

Customer Support

100% 100

Productivity

100 100%

Productivity

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Miro and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Miro and Zendesk

Teams can discuss ideas, plan, and interact graphically in real time using Miro, an online collaborative whiteboard platform. Users can create and arrange many kinds of content, such as sticky notes, diagrams, wireframes, and presentations, on its digital canvas. It is another best figma alternative.

Source: www.geeksforgeeks.org

Software Diagrams - Plant UML vs Mermaid

There are many generic diagramming tools that can be used to design software such as diagrams.net (formerly draw.io), Miro, or Lucid Charts. These generic tools do allow a lot of flexibility but end up costing you more time than you intended to align all boxes and arrows and to get the colour schemes just right.

Source: www.dandoescode.com

Top 10 Alternatives to Draw.io / Diagrams.net - Flowchart Maker Reviews

Miro’s core capability is online whiteboard. While you can create flowcharts with it, it doesn’t have native support for flowchart.‍

Source: www.zenflowchart.com

18 Best Idea Management Software to Facilitate Innovation 2023

Miro is a digital whiteboard platform that enables remote teams to collaborate in real-time. With Miro, teams can brainstorm and gather ideas, map out processes, and create visual representations of their work.

Source: clickup.com

Compare The 10 Best Mind Mapping Software of 2021

Miro offers an infinite mind mapping canvas, robust set of widgets, prebuilt templates, toolkits for user stories or customer journey maps, wireframing, roadmap or sprint planning, retros, and more. This app helps you engage remote teams across formats, tools, and channels with digital workspaces that enable asynchronous and synchronous collaboration.

Source: thedigitalprojectmanager.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024

Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.

Source: www.helpscout.com

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Top 13 Freshdesk alternatives and competitors for 2024

Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.

Source: www.zendesk.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

Social recommendations and mentions

Based on our record, Miro seems to be a lot more popular than Zendesk. While we know about 232 links to Miro, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Miro mentions (232)

An infinite canvas for code exploration
To fix this, I added a digital whiteboard to my workflow, and this is phenomenal. You can use any digital whiteboard, such as https://www.figma.com/figjam/, https://excalidraw.com/, https://miro.com/, or https://obsidian.md/canvas. My workflow generally goes like:. - Source: Hacker News / about 1 month ago
A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
Miro - Scalable, secure, cross-device, and enterprise-ready collaboration whiteboard for distributed teams. With a freemium plan. - Source: dev.to / 4 months ago
Initial impressions and questions
For your project, you actually might have a better time using Miro. I use Miro for doing pretty much any kind of presentation of grammar for my classes (I'm a language teacher) and love the ease and flexibility with which you can organise neat looking flow charts. Source: 6 months ago
10 key features of online collaboration tools and software
Getting together around a whiteboard is one of the most productive ways for people to collaborate in a room together. Miro recreates that easy collaboration for remote teams with its multiplayer online whiteboards. - Source: dev.to / 9 months ago
How We Started Managing BSA Delivery Processes on GitHub
We also had other tools in use, such as Miro. This tool was primarily used for visualizing certain process flows, like document change approval processes. Or at some point, we considered using boards in Asana because non-delivery processes were managed in that tool. However, when we contemplated the move to Asana, I decided to explore other potential tools. After reading many articles and conducting some research,... - Source: dev.to / 6 months ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

What are some alternatives?

When comparing Miro and Zendesk, you can also consider the following products

Mural - MURAL is a visual collaboration workspace for modern teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!