Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Mega might be a bit more popular than Freshdesk. We know about 14 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
On March 16th, I will be going to a a7x concert. I will be trying to record the whole concert. I will share it with you guys. It'll be in a mega.nz folder since it won't fit in reddit. Source: 6 months ago
Can anyone help me out? While it was great that u/tomysshadow uploaded the Disney Games Download title on the Lost Media Wiki, I can't seem to find a way to resolve that what I think is an anti-piracy measure in which in every single playthrough, the same limited number of questions are repeated over and over and over again, leaving out the rest in the entire game. It becomes so repetitive that it just ruins the... Source: 6 months ago
Upload what is on that stick to a cloud based system that is not vulnerable to degradation of hardware, you can get a lot of storage for free on sites like dropbox.com, mega.nz, or icloud. You can also always make multiple backups. Source: 11 months ago
Bottom Right a 00:17 too there is a mega.nz address I'm having trouble to clearly see every characters so here the screenshot Https://imgur.com/a/weh1Hx6. Source: about 1 year ago
- If you want a native encrypted cloud storage, one of the better priced ones is Mega. The free tier gives you up to 20GB to use. Here's a referral link if you want extra free storage a well. It's still E2EE, but not open-sourced. They do, however, have an audit on their encryption and source codes. I use this for backing up photos, business docs, and keeping a backup of one of my Cryptomator vaults here. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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