Mattermost
Slack
Rocket.Chat
Discord
Element.io
Telegram
Zulip
Microsoft Teams
Userback
Marker.io
Usersnap
BugHerd
Canny.io
Ruttl
Pastel
Markup.io
Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.
Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโs workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.
Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.
Mattermost UserbackMattermost is recommended for organizations that prioritize data privacy and security, need extensive customization options, or are looking to integrate a collaboration tool into existing systems. It is also suitable for teams in regulated industries requiring on-premises solutions.
Userback's answer:
Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.
Userback's answer:
Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.
Userback's answer:
Userbackโs primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.
Userback's answer:
Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.
Based on our record, Mattermost seems to be a lot more popular than Userback. While we know about 74 links to Mattermost, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
How does it compare to MatterMost [1]? [1] https://mattermost.com/. - Source: Hacker News / 3 months ago
Slack's value is real, especially for cross-company conversations with clients and vendors. But for internal communication in companies that care about data residency or audit requirements, Mattermost is a credible self-hosted alternative. The source is on GitHub and the Mattermost deployment guide covers the install on Docker, Kubernetes, and most Linux distributions. - Source: dev.to / 4 months ago
For those who may have forgotten, Mattermost is quite good these days: https://mattermost.com/. - Source: Hacker News / 5 months ago
Despite their confusion as to whether they want to really support their free and open source versions (without some absurd user count cliff), Mattermost (https://mattermost.com) is quite excellent and IMO is better than Slack. For example, editor leans towards native Markdown so things like syntax highlighting with backticks work as you expect. Their recent update removed the paywall from SSO (and unfortunately... - Source: Hacker News / 6 months ago
Black businesswomen? Firefighters? White servicemen? White software developers? I really don't get what you're implying. I don't see any problem with the photos on the mattermost front page. https://mattermost.com/. - Source: Hacker News / 7 months ago
Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
Userback is a good tool for design review & feedback. Source: almost 4 years ago
The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago
Slack - A messaging app for teams who see through the Earth!
Marker.io - Visual feedback and bug reporting tool for websites
Rocket.Chat - Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.
BugHerd - BugHerd: The Website Feedback Tool for Agencies