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ManageEngine Patch Manager Plus VS Gainsight

Compare ManageEngine Patch Manager Plus VS Gainsight and see what are their differences

ManageEngine Patch Manager Plus

Patch Manager Plus, an all-round patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints, plus patching support for 350+ third-party applications You can use it to patch computers within LAN and WAN.

ManageEngine Patch Manager Plus Landing page
Rating
0 reviews
Pricing
Paid Free trial $245 / Annually (50 computers and single user license)
Alternatives Is it good?
Gainsight

Customer Success for the New Enterprise

Gainsight Landing page
Rating
0 reviews
Alternatives Is it good?
EcholoN
EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Patch Management popularity
100% vs 0%
alternatives listed
100 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

ManageEngine Patch Manager Plus
Gainsight
Website manageengine.com gainsight.com
Pricing
Paid Free trial $245 / Annually (50 computers and single user license) Official pricing
Official pricing
Platforms
Android iOS Cross Platform Windows Mac OSX Linux +3
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Listed in
Patch Management IT Asset Management Cyber Security Network Security Third-party Patch Management +2
Customer Success Customer Experience Management Task Management Help Desk +1

About ManageEngine Patch Manager Plus and Gainsight

In their own words, as submitted to SaaSHub.

ManageEngine Patch Manager Plus
Gainsight

Patch Manager Plus is an all round solution for your enterprise that enables you to manage and distribute patches to endpoints across the IT network. These endpoints consist of laptops, servers and workstations. Regularly updating applications across these systems, heightens the over all security...

Read more about ManageEngine Patch Manager Plus

No description of Gainsight yet.

Features and specs

What each product offers, as listed by its team.

ManageEngine Patch Manager Plus 6 features
Gainsight 5 features
  • Automate patch management
  • Cross-platform support
  • Third party applications patching
  • Flexible deployment policies
  • Test & approve patches
  • Windows 10 feature update deployment
  • Comprehensive Customer Success Platform
    Gainsight offers a robust and comprehensive suite of tools designed specifically for customer success, including health scoring, customer journey mapping, and churn prediction.
  • Integration Capabilities
    Gainsight easily integrates with various CRM systems like Salesforce, HubSpot, and Zendesk, allowing for seamless data synchronization and more efficient workflow management.
  • Advanced Analytics
    With advanced analytics and reporting features, Gainsight can provide deep insights into customer behaviors, trends, and potential risk areas, aiding in data-driven decision making.
  • Automation Features
    Gainsight includes automation tools for tasks such as email campaigns, alert setups, and customer journey steps, thereby reducing manual workload and enhancing efficiency.
  • Community and Support
    Gainsight has a strong user community and offers extensive customer support options, including training resources, webinars, and customer events, which can aid in maximizing the platform's utility.

Possible disadvantages

  • Cost
    Gainsight can be expensive, particularly for smaller businesses or startups, sometimes making it less accessible to organizations with limited budgets.
  • Complex Setup
    The initial setup and configuration of Gainsight can be complex and time-consuming, requiring significant effort and expertise to fully implement and customize.
  • Steep Learning Curve
    Due to its extensive features and functionalities, there can be a steep learning curve for new users, which may require comprehensive training and adaptation time.
  • Customization Limitations
    While Gainsight offers a wide range of features, some users have reported limitations in customization, which may restrict the ability to tailor the platform to specific business needs.
  • Performance Issues
    Users have occasionally reported performance issues such as slow loading times and system lags, which can impact overall user efficiency and satisfaction.

Analysis

An editorial look at what each product does well and who it suits.

ManageEngine Patch Manager Plus
Gainsight

Overall verdict

  • ManageEngine Patch Manager Plus is a robust and effective solution for organizations seeking to improve their patch management processes. Its comprehensive feature set, combined with ease of use and reliable performance, makes it a strong choice for businesses of all sizes.

Why this product is good

  • ManageEngine Patch Manager Plus is well-regarded for its user-friendly interface, extensive patch management capabilities, and automation features. It supports a wide range of operating systems and third-party applications, making it a versatile solution for various IT environments. Users appreciate its ability to streamline the patching process, reduce vulnerabilities, and ensure compliance with security standards.

Recommended for

    This solution is recommended for IT administrators and organizations that require a reliable way to manage the patching of multiple systems and applications, especially those with diverse IT environments or limited resources to dedicate to manual patch management. It’s particularly suitable for medium to large enterprises looking to enhance their security posture and compliance efforts.

Overall verdict

  • Gainsight is generally regarded as a strong platform within the customer success and retention domain, particularly favored by larger enterprises due to its robust features and scalability. Users appreciate its data-driven approach and the ability to integrate with other business systems, though some may find its complexity and pricing a consideration.

Why this product is good

  • Gainsight is a popular customer success platform offering tools for customer retention, engagement, and satisfaction. It provides comprehensive features like health scoring, customer journey analytics, and automated communications, which are designed to help businesses maximize customer outcomes and reduce churn.

Recommended for

    Gainsight is recommended for medium to large enterprises that require a powerful and scalable customer success solution. It is best suited for businesses with dedicated customer success teams, especially those in industries like SaaS, technology, and financial services, who are looking to improve their customer engagement and reduce churn.

Videos

Walkthroughs and reviews on video.

ManageEngine Patch Manager Plus 1 video + Add
Gainsight 1 video + Add

Patch management free training

Gainsight Product Overview

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ManageEngine Patch Manager Plus
Gainsight
100% 100%
Patch Management
0% 0%
0% 0%
Customer Success
100% 100%
100% 100%
Monitoring Tools
0% 0%
0% 0%
Customer Experience Management
100% 100%

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

ManageEngine Patch Manager Plus no reviews yet
Gainsight no reviews yet

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Alternatives to ManageEngine Patch Manager Plus and Gainsight

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