Software Alternatives & Reviews

LucidChart VS Document360

Compare LucidChart VS Document360 and see what are their differences

LucidChart logo LucidChart

LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • LucidChart Landing page
    Landing page //
    2023-05-10
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

LucidChart features and specs

No features have been listed yet.

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

LucidChart videos

Lucidchart tutorial for beginners

More videos:

  • Review - Lucidchart in 90 seconds
  • Review - Lucidchart Review

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to LucidChart and Document360)
Diagrams
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Flowcharts
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LucidChart and Document360

LucidChart Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
The intelligent diagramming tool Lucidchart brings people together to develop the future and make smarter decisions. Teams and individuals may quickly and easily sketch out where they are, what they need, and what comes next. Quickly picture the organisational structure, processes, and systems used by your team. Intelligent diagramming enables you to more quickly, clearly,...
Source: dhandhokaro.com
10 Best Visio Alternatives for Cost Effective Diagramming [2022]
Lucidchart is a product of Lucid Software Inc. and is designed to run on browsers that support HTML5. Nowadays Lucidchart is being used by reputed MNCs and IT industries for making data flow diagrams, mockups, flow charts, etc. There are many inbuilt shapes, floor plans, mockups, and other Android setups.
Best 8 Free Visual Paradigm Alternatives in 2022
Next, we have Lucidchart. A popular online application, the app boasts great features and is probably one of the easiest to use. Lucidchart is capable of producing simple and complex charts and diagrams. On the other hand, you can only enjoy the app for free for a limited time. After that, you will have to subscribe to its premium subscription to continue enjoying its full...
Source: gitmind.com
Compare The 10 Best Mind Mapping Software of 2021
This tool covers all of the bases: real-time collaboration features, easy export of projects into many different file formats, revision history, and hundreds of templates to speed up the diagramming process. You can also embed your Lucidchart diagrams into your wiki, website, or blog, and they’ll automatically update when you make changes in Lucidchart.
9 Best UML Software For Mac & PC
Lucidchart allows you to drag and drop objects, has an extensive shape library and is one of the best UML tools for Mac when it comes to collaboration in a team.
Source: machow2.com

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Document360 should be more popular than LucidChart. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LucidChart mentions (5)

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 12 months ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
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What are some alternatives?

When comparing LucidChart and Document360, you can also consider the following products

draw.io - Online diagramming application

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.