Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Lua should be more popular than Freshdesk. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Lua means 'Moon' in Portuguese, as it is also their logo: https://lua.org. - Source: Hacker News / 3 months ago
The official lua website is a pretty good place to go! As well as lua users & tutorials point has a really good tutorial for lua too! The official site may be hard to understand at time (it was for me at least) but that’s why I gave you the other two. they’ll explain it simpler/better than the official site may sometimes. Hope this helps! Source: about 1 year ago
1) Who Should Sign Up? - People with no, little, or intermediate skills in programming or PICO-8. 2) What Will We Cover? - Fantasy Console Paradigm: The Full Overview of What PICO-8 can do. - Lua and the uses of its modified API within PICO-8. Programming, 101. 3) What to Expect - A full game all your own! - Brought together in a 4-8 classes, in live teaching sessions in which you can interact with... Source: about 1 year ago
I have tried a few thins but no luck and found nothing on the web, also looks as if lua.org main forums no longer exist. Source: over 1 year ago
Not at all! Lua, for instance, starts indexing at 1. I don't like it personally, but Lua obviously exists and is quite popular. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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