Software Alternatives & Reviews

LogRocket VS BugHerd

Compare LogRocket VS BugHerd and see what are their differences

LogRocket logo LogRocket

LogRocket combines session replay, performance monitoring, and product analytics — empowering teams to create the ideal product experience.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • LogRocket Landing page
    Landing page //
    2023-09-10
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

LogRocket

$ Details
freemium $99.0 / Monthly (10k sessions / 3 seats / 1-month data retention)
Platforms
Web Android iOS Browser JavaScript
Release Date
-

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

LogRocket features and specs

  • Privacy Controls: Customizable APIs to prevent sensitive user data from leaving the client
  • Core Features: Frontend logs, warnings, errors, debugging, network requests, session metadata, basic filtering and segmentation
  • Session Replay: Supports web and mobile
  • Product Analytics: Timeseries, Funnels, Path Analysis, Heatmaps, Performance Monitoring
  • Issues: Monitor frontend errors such as JavaScript + Network errors, Rage Clicks, and Dead Clicks
  • Feedback: Get ratings and feedback directly from your users without any additional instrumentation
  • Definitions: Business-friendly wrapper around the most crucial parts of your application

BugHerd features and specs

  • Audit Trail: Yes
  • Backlog Management: Yes
  • Task management: Yes
  • Ticket management: YES
  • Workflow Management: Yes
  • Collaboration Tools: Yes
  • Task Board View: Yes
  • To Do List View: Yes
  • Easy Set Up: Yes
  • Guest Feedback: Yes
  • Feedback & Commenting: Yes
  • Feedback widget: Yes
  • Capture Metadata: Yes
  • Integrations: Yes
  • Annotations: Yes
  • Public Feedback: Yes
  • Unlimited Guests: Yes
  • Real Time Commenting: Yes
  • Kanban board: Yes
  • Triarge Feedback: Yes
  • API Support: Yes

LogRocket videos

LogRocket walkthrough

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to LogRocket and BugHerd)
Web Analytics
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Analytics
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogRocket and BugHerd

LogRocket Reviews

Best 10 Session Replay Tools and Software
LogRocket reportedly allows you to replay user problems as if they happened in your own browser in order to get to the root of every issue. In other words, its session replay tool records a video of what the user has experienced while working with your website, which can result in a better user experience if you check and fix the existing defects.
10 Best Inspectlet Alternatives 2022
LogRocket is another alternative that is also often mentioned in Inspectlet reviews. It helps developers have better experiences for their users. By recording videos of user sessions with protocols, network, redux, console, and errors, LogRocket intelligently highlights UX problems and reveals the main cause of each error. The main functions are as follows:
Source: www.plerdy.com
Free SEO Tools To Improve Your Rankings
LogRocket (Developer Plan) - A service that shows you website heatmaps and visitor journey to help you fix website issues. Developer plan is limited to 1,000 sessions per month.

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

Based on our record, LogRocket should be more popular than BugHerd. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LogRocket mentions (17)

  • 13 best React debugging tools
    LogRocket is a proficient tool in the realm of React debugging tools, designed to optimize the debugging process for developers. Through a highly-optimized JavaScript SDK and Redux middleware, LogRocket provides a robust platform for recording Redux data, network requests, console logs, JavaScript errors, and full DOM videos​​. - Source: dev.to / 4 months ago
  • 10 Best performance monitoring tools
    LogRocket is a software development tool and application monitoring platform designed to help developers understand and troubleshoot issues in web and mobile applications. It provides insights into user interactions, session replays, and application performance, which can be immensely valuable for identifying and resolving issues. - Source: dev.to / 5 months ago
  • Remote debugging with session replay?
    If neither work, you may need to look into application performance monitoring (APM) software, like https://sentry.io/welcome/, https://www.appsignal.com/, https://logrocket.com/, etc. I have AppSignal as my primary bookmark to try out when I have time. Source: 10 months ago
  • React Native session replay tool recommendations?(UXCam/Logrocket)
    On the web, there's plenty of tools that enable session replay to help with UX improvement or bug fixes like Fullstory, Posthog, Highlight, Logrocket and many many more. Source: about 1 year ago
  • why are you like this?
    Later I found out it was caused because a library we were using for debugging user problems was added to uBlocks black list (which is fair, that thing tracked excessive amounts of stuff. I was only comfortable with it because our app was a thing that only has work data in it that is in our servers anyway and we only used it for debugging). Source: over 1 year ago
View more

BugHerd mentions (4)

What are some alternatives?

When comparing LogRocket and BugHerd, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Marker.io - Visual feedback and bug reporting tool for websites

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Pastel - Sticky note-based feedback collection tool for live websites