Live Center
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Live Blog
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Freshdesk
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Whether you are covering breaking news, live sports, elections, or real-time weather or traffic don’t let your news feed be limited by default themes. Live Center allows you to design your live blog so that it feels integrated with your website and brand.
Capture and post videos directly on your mobile, embed images, GiFs, Emojis and create interactive charts and diagrams directly in the editor – Live Center allows you to create engaging and rich live blogs with any type of visual content. By live covering events using more than just text, you will be able to more freely and creatively focus on your storytelling.
Live blogging is an engaging and social form of communication. Live Center allows you to further drive social media engagement by natively finding Twitter accounts from which to automatically publish tweets. Tweets, Facebook posts, Instagram, Youtube, and any other type of social media can be embedded to bring life to your lo your live coverage
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Easy to publish live updates with Live Center. Good solution for live blogging and great customer sercive
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Live Blog - Live Blog is an open source blogging platform for moment-by-moment live coverage of breaking news, made for professional journalists.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Tumblr - A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.