Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Tumblr should be more popular than Freshdesk. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Post of origin detected. I included two reblogs for redundancy. This one was a little harder to find. I tried using duckduckgo by typing "Something so profoundly fucked up between the inverse ratio of shrinking middle class and ever increasing aggression of advertisement site:tumblr.com". This would give me results with that word, and the filter would only return results from tumblr.com. Unfortunately that didn't... Source: 6 months ago
(Side-note: Clairo Fan Art says "dancy lala tumblr.com", and if you go on dancylala.tumblr.com, you see a page of her). Source: about 1 year ago
Tumblr for more traditional art stuff Kyattonippu's Cytadel (tumblr.com). Source: over 1 year ago
Does anyone who was once on tumblr.com remember the baeddel? I remember that. Source: over 1 year ago
I doubt the tumblr poster literally wanted to tell people that they are Morally Obligated to Reblog All Art on tumblr.com, but they probably could have done a better job of communicating the basic nuances involved here. Source: over 1 year ago
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