Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Links seems to be a lot more popular than Zoho Desk. While we know about 18 links to Links, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Links+ it's still posting releases, it's 2.29 right now. http://links.twibright.com/. - Source: Hacker News / about 20 hours ago
I'm assuming author is aware of (E)Links? http://links.twibright.com At least Links seems to have a DOS version. - Source: Hacker News / 16 days ago
Http://links.twibright.com is the website, but the easiest way to try it is probably to search your preferred package manager. - Source: Hacker News / about 1 year ago
The Couriers paywall is soft and pathetic, you can read their stories with a text based browser that doesn't include javascript, e.g. http://links.twibright.com/. Source: about 1 year ago
Like Links[1] then? Really. I want Epiphany and Firefox to allow me turn off JavaScript like I can allow/disallow {Audio, Video, Webcam, Location, Notifications...}. The single wrong decision was following Google into that JS-Show. JS has it rationals, I'm using it as programmer sometimes. But JS was consider harmful for the reasons! Google intention was using JS for it's so called... - Source: Hacker News / over 1 year ago
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
W3M - w3m is a text-based web browser as well as a pager like ' ...
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Lynx.invisible-island.net - Thomas Dickey is the maintainer/developer of the Lynx text-browser. This page gives some background and pointers to Lynx resources.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ELinks - ELinks - Full-Featured Text WWW Browser
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!