Software Alternatives, Accelerators & Startups

LibHunt VS Zendesk

Compare LibHunt VS Zendesk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

LibHunt logo LibHunt

LibHunt tracks mentions of software libraries on relevant social networks. Based on that data, you can find the most popular projects and their alternatives.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • LibHunt Landing page
    Landing page //
    2024-09-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

LibHunt features and specs

  • Comprehensive Library Directory
    LibHunt provides an extensive directory of libraries and tools for a wide range of programming languages and frameworks, making it easier to discover relevant resources.
  • User Reviews and Ratings
    Users can review and rate libraries, offering insights into their quality and usability which can aid in making informed decisions.
  • Categorization and Tags
    Libraries are well-categorized and tagged, which helps in quickly finding solutions that match specific criteria or needs.
  • Community Engagement
    LibHunt fosters a community where developers can share their experiences and recommendations, enhancing collective knowledge.
  • Integration with GitHub
    It integrates with GitHub repositories, displaying critical information such as forks, stars, and recent activity which is beneficial for assessing the health of a library.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of LibHunt

Overall verdict

  • LibHunt is considered a valuable resource for developers seeking to explore and evaluate open-source libraries. Its comprehensive collections and community-driven insights can aid in identifying high-quality, reliable libraries for software development.

Why this product is good

  • LibHunt is a platform designed to help developers discover and compare open-source libraries and tools. It offers curated lists and rankings based on various metrics, allowing users to find suitable alternatives for their projects. Users contribute reviews and feedback, which can guide others in making informed decisions.

Recommended for

  • Developers looking for open-source libraries and tools
  • Software engineers seeking community reviews and insights
  • Project managers aiming to compare technology options
  • Tech enthusiasts interested in staying updated with popular and trending libraries

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

LibHunt videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to LibHunt and Zendesk)
Software Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Discovery
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LibHunt and Zendesk

LibHunt Reviews

We have no reviews of LibHunt yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than LibHunt. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LibHunt mentions (3)

  • What 3D Javascript Globe package do you use?
    Using libhunt.com to compare them ( OpenSphere vs Geojson.io / OpenSphere vs Cesium ), it is clear that Cesium is the largest player in this group. Source: about 2 years ago
  • Where can I find a list of most popular go libraries?
    I usually use these Https://libs.garden Https://libhunt.com. Source: over 2 years ago
  • Exclude domain names from searx/searxng
    I am using SearXNG as search engine (private instance) but can't figure out how to exclude some domains like libhunt.com, slant.co, saasub.com and others from the searches. I want to exclude these domains because they pop up in the first results for vs queries but I am looking for real comparisons. Any suggestions? Thanks! Source: almost 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing LibHunt and Zendesk, you can also consider the following products

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SaaSHub - Find and promote software that will help you grow your business or to be more productive.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Top Best Alternatives - Search and choose the right software alternative with our crowdsourced software recommendation engine.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!