Software Alternatives & Reviews

Kuzzle VS Intercom

Compare Kuzzle VS Intercom and see what are their differences

Kuzzle logo Kuzzle

Free and open source backend as a service on-premises for IoT and mobile apps with advanced functionalities: real-time pub/sub, fast search and geofencing

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Kuzzle Landing page
    Landing page //
    2023-06-23
  • Intercom Landing page
    Landing page //
    2023-07-05

Kuzzle videos

Kuzzle Demo - Smart Home

More videos:

  • Review - [Tuto] Geofencing advertising with Kuzzle - Geofencing
  • Review - Kuzzle: a backend to power modern apps for web, mobile & IoT

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Kuzzle and Intercom)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Backend As A Service
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kuzzle and Intercom

Kuzzle Reviews

2023 Firebase Alternatives: Top 10 Open-Source & Free
Kuzzle IoT – You will have to contact the technical team to ask for a quote for Kuzzle IoT.
12 Best Open-source Database Backend Server and Google Firebase Alternatives
Kuzzle is an open-source scalable server with multiprotocol API, admin console and modular infrastructure for building real-time apps.It includes fast full-text search, geofencing and real-time pub/sub data exchange and sync. Therefore, it is suitable for building mobile apps, games, and web apps.Kuzzle offers a large set of libraries and SDK to help developers integrate and...
Source: medevel.com
10 Best Open Source Firebase Alternatives
Unlike Firebase, which relies on the NoSQL database, isn’t open source, and locks you into Google frameworks, Kuzzle offers Node.js and other databases. Plus, Kuzzle is open source and allows you to develop your custom business and other features for free.
Top 5 Firebase Open Source Alternatives for 2021
Kuzzle is another open-source alternative to Firebase that provides backend services like a scalable server and administrative control. It also increases the functionality of the applications with the help of multiprotocol API. Here are some features of Kuzzle.
Firebase Alternatives – Top 10 Competitors
Kuzzle is a ready-to-use, on-premises backend platform designed to power and unify innovative applications for web, mobile, and IoT. A unique proposition based on Time-to-market (TOM) reduction of digital products by 40 percent and increase Return on investment (ROI) on innovation cycles. The Kuzzle backend is an open source solution that includes a scalable server, a...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Kuzzle. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kuzzle mentions (2)

  • Looking for an IOT Platform (Realtime, low latency)
    You can try https://kuzzle.io/, the platform is a highly scalable Node.js application and include it's own realtime engine in C++. Source: over 1 year ago
  • Do you use Firebase for your flutter apps?
    Also I recommend you to use foreign-key database structure, instead of documents. To my opinion it suits better to Parse Server. If you wanna use documents, you could try kuzzle also good solution! Source: almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Kuzzle and Intercom, you can also consider the following products

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Back4App - Low code backend to build apps faster and scale easily.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Parse - Build applications faster with object and file storage, user authentication, push notifications, dashboard and more out of the box.

Drift - A messaging app that helps you grow your business.