Kuzzle VS Zendesk

Kuzzle

Free and open source backend as a service on-premises for IoT and mobile apps with advanced functionalities: real-time pub/sub, fast search and geofencing

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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Landing page //
2023-06-23

Landing page //
2024-05-06

Kuzzle Demo - Smart Home

Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to Kuzzle and Zendesk)

Zendesk

Developer Tools

100 100%

Developer Tools

0% 0

Customer Support

0 0%

Customer Support

100% 100

Backend As A Service

100 100%

Backend As A Service

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Kuzzle and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kuzzle and Zendesk

Kuzzle Reviews

2023 Firebase Alternatives: Top 10 Open-Source & Free

Kuzzle IoT – You will have to contact the technical team to ask for a quote for Kuzzle IoT.

Source: digitalcruch.com

12 Best Open-source Database Backend Server and Google Firebase Alternatives

Kuzzle is an open-source scalable server with multiprotocol API, admin console and modular infrastructure for building real-time apps.It includes fast full-text search, geofencing and real-time pub/sub data exchange and sync. Therefore, it is suitable for building mobile apps, games, and web apps.Kuzzle offers a large set of libraries and SDK to help developers integrate and...

Source: medevel.com

10 Best Open Source Firebase Alternatives

Unlike Firebase, which relies on the NoSQL database, isn’t open source, and locks you into Google frameworks, Kuzzle offers Node.js and other databases. Plus, Kuzzle is open source and allows you to develop your custom business and other features for free.

Source: rigorousthemes.com

Top 5 Firebase Open Source Alternatives for 2021

Kuzzle is another open-source alternative to Firebase that provides backend services like a scalable server and administrative control. It also increases the functionality of the applications with the help of multiprotocol API. Here are some features of Kuzzle.

Source: blog.back4app.com

Firebase Alternatives – Top 10 Competitors

Kuzzle is a ready-to-use, on-premises backend platform designed to power and unify innovative applications for web, mobile, and IoT. A unique proposition based on Time-to-market (TOM) reduction of digital products by 40 percent and increase Return on investment (ROI) on innovation cycles. The Kuzzle backend is an open source solution that includes a scalable server, a...

Source: blog.back4app.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Kuzzle. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kuzzle mentions (2)

Looking for an IOT Platform (Realtime, low latency)
You can try https://kuzzle.io/, the platform is a highly scalable Node.js application and include it's own realtime engine in C++. Source: over 1 year ago
Do you use Firebase for your flutter apps?
Also I recommend you to use foreign-key database structure, instead of documents. To my opinion it suits better to Parse Server. If you wanna use documents, you could try kuzzle also good solution! Source: about 3 years ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

What are some alternatives?

When comparing Kuzzle and Zendesk, you can also consider the following products

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Back4App - Low code backend to build apps faster and scale easily.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Parse - Build applications faster with object and file storage, user authentication, push notifications, dashboard and more out of the box.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!