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Keras VS Zendesk

Compare Keras VS Zendesk and see what are their differences

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  3. » Reviews
  4. » Alternatives

Keras logo Keras

Keras is a minimalist, modular neural networks library, written in Python and capable of running on top of either TensorFlow or Theano.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Keras Landing page
    Landing page //
    2023-10-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

Keras features and specs

  • User-Friendly
    Keras provides a simple and intuitive interface, making it easy for beginners to start building and training models without needing extensive experience in deep learning.
  • Modularity
    Keras follows a modular design, allowing users to easily plug in different neural network components, such as layers, activation functions, and optimizers, to create complex models.
  • Pre-trained Models
    Keras includes a wide range of pre-trained models and offers easy integration with transfer learning techniques, reducing the time required to achieve good results on new tasks.
  • Integration with TensorFlow
    As part of TensorFlow’s ecosystem, Keras provides deep integration with TensorFlow functionalities, enabling users to leverage TensorFlow's powerful features and performance optimizations.
  • Extensive Documentation
    Keras has comprehensive and well-organized documentation, along with numerous tutorials and code examples, making it easier for developers to learn and use the framework.
  • Community Support
    Keras benefits from a large and active community, which provides support through forums, GitHub, and specialized user groups, facilitating the resolution of issues and sharing of best practices.

Possible disadvantages of Keras

  • Performance Limitations
    Due to its high-level abstraction, Keras may incur performance overheads, making it less suitable for scenarios requiring extremely fast execution and low-level optimizations.
  • Limited Low-Level Control
    The simplicity and abstraction of Keras can be a downside for advanced users who need fine-grained control over model components and custom operations, which may require them to resort to lower-level frameworks.
  • Scalability Issues
    In some complex applications and large-scale deployments, Keras might face scalability challenges, where more specialized or low-level frameworks could handle such tasks more efficiently.
  • Dependency on TensorFlow
    While the integration with TensorFlow is generally an advantage, it also means that the performance and features of Keras are closely tied to the development and updates of TensorFlow.
  • Lagging Behind Latest Research
    Keras, being a user-friendly high-level API, might not always incorporate the latest cutting-edge research advancements in deep learning as quickly as more research-oriented frameworks.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Keras videos

+ Add

3. Deep Learning Tutorial (Tensorflow2.0, Keras & Python) - Movie Review Classification

More videos:

  • Review - Movie Review Classifier in Keras | Deep Learning | Binary Classifier
  • Review - EKOR KERAS!! Review and Bike Check DARTMOOR HORNET 2018 // MTB Indonesia

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Keras and Zendesk)

Keras

Zendesk

Data Science And Machine Learning
100 100%
Data Science And Machine Learning
0% 0
Customer Support
0 0%
Customer Support
100% 100
Data Science Tools
100 100%
Data Science Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keras and Zendesk

Keras Reviews

10 Python Libraries for Computer Vision
TensorFlow and Keras are widely used libraries for machine learning, but they also offer excellent support for computer vision tasks. TensorFlow provides pre-trained models like Inception and ResNet for image classification, while Keras simplifies the process of building, training, and evaluating deep learning models.
Source: clouddevs.com
25 Python Frameworks to Master
Keras is a high-level deep-learning framework capable of running on top of TensorFlow, Theano, and CNTK. It was developed by François Chollet in 2015 and is designed to provide a simple and user-friendly interface for building and training deep learning models.
Source: kinsta.com
15 data science tools to consider using in 2021
Keras is a programming interface that enables data scientists to more easily access and use the TensorFlow machine learning platform. It's an open source deep learning API and framework written in Python that runs on top of TensorFlow and is now integrated into that platform. Keras previously supported multiple back ends but was tied exclusively to TensorFlow starting with...
Source: searchbusinessanalytics.techtarget.com

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Keras should be more popular than Zendesk. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keras mentions (35)

  • Top Programming Languages for AI Development in 2025
    The unchallenged leader in AI development is still Python. And Keras, and robust community support. - Source: dev.to / 21 days ago
  • Top 8 OpenSource Tools for AI Startups
    If you need simplicity, Keras is a great high-level API built on top of TensorFlow. It lets you quickly prototype neural networks without worrying about low-level implementations. Keras is perfect for getting those first models up and running—an essential part of the startup hustle. - Source: dev.to / 7 months ago
  • Top 5 Production-Ready Open Source AI Libraries for Engineering Teams
    At its heart is TensorFlow Core, which provides low-level APIs for building custom models and performing computations using tensors (multi-dimensional arrays). It has a high-level API, Keras, which simplifies the process of building machine learning models. It also has a large community, where you can share ideas, contribute, and get help if you are stuck. - Source: dev.to / 8 months ago
  • Using Google Magika to build an AI-powered file type detector
    The core model architecture for Magika was implemented using Keras, a popular open source deep learning framework that enables Google researchers to experiment quickly with new models. - Source: dev.to / 11 months ago
  • My Favorite DevTools to Build AI/ML Applications!
    As a beginner, I was looking for something simple and flexible for developing deep learning models and that is when I found Keras. Many AI/ML professionals appreciate Keras for its simplicity and efficiency in prototyping and developing deep learning models, making it a preferred choice, especially for beginners and for projects requiring rapid development. - Source: dev.to / about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Keras and Zendesk, you can also consider the following products

TensorFlow - TensorFlow is an open-source machine learning framework designed and published by Google. It tracks data flow graphs over time. Nodes in the data flow graphs represent machine learning algorithms. Read more about TensorFlow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PyTorch - Open source deep learning platform that provides a seamless path from research prototyping to...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Scikit-learn - scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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