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Keephy VS HappyOrNot

Compare Keephy VS HappyOrNot and see what are their differences

Keephy

The One-Stop Customer Feedback CRM – NFC, QR & API Feedback Platform for Real-Time Insights

Keephy Landing page
Rating
0 reviews
Pricing
Freemium Free trial £44.99 / Monthly (Scale Plan)
Alternatives Is it good?
HappyOrNot

Measuring customer satisfaction via feedback terminals. The terminals consist of four smiley-faced buttons. This information is used by companies to find pinpoints where they are provided suboptimal service and to improve it

HappyOrNot Landing page
Rating
0 reviews
Alternatives Is it good?
meetergo
GDPR-compliant meeting scheduling hosted in Germany. Booking pages, built-in video calls, lead routing, CRM and payments in one tool, with all data stored in Frankfurt and a data processing agreement (DPA/AVV) included. sponsored

Which is more popular?

Customer Experience popularity
100% vs 0%
alternatives listed
20 vs 15

Base details

Website, pricing, platforms and company facts side by side.

Keephy
HappyOrNot
Website keephy.com happy-or-not.com
Pricing
Freemium Free trial £44.99 / Monthly (Scale Plan) Official pricing
—
Platforms
Web-based iOS Android
—
Company Startup from the United Kingdom · 1 - 9 employees · 2025 —
Listed in
Customer Feedback Customer Experience Customer Experience Management Reputation Management Customer Satisfaction Ratings Forms And Surveys Survey Tools +4
Surveys Customer Experience Management Customer Feedback Reputation Management +1

About Keephy and HappyOrNot

In their own words, as submitted to SaaSHub.

Keephy
HappyOrNot

Keephy is a cloud-based Customer Feedback CRM that helps businesses capture, analyse, and act on real-time insights. Using NFC taps, QR codes, API integrations, and smart digital forms, Keephy enables customers to share instant feedback at any touchpoint — in stores, hotels, restaurants, clinics,...

Read more about Keephy

No description of HappyOrNot yet.

Features and specs

What each product offers, as listed by its team.

Keephy 15 features
HappyOrNot 0 features
  • Instant Feedback
    Capture real-time customer feedback via NFC taps, QR codes, APIs, or smart forms — no apps required.
  • Real-Time Dashboards
    Monitor CSAT, NPS, and key metrics across every location with live, visual analytics.
  • Staff Performance
    Recognise and compare employee performance using data-driven reports and insights.
  • Employee Scheduling
    Manage staff attendance with clock-in/out, breaks, and shift management.
  • Tips for Staff
    Enable staff to receive direct digital tips from customers through personal accounts.
  • Customer Loyalty
    Create and manage vouchers, discounts, and repeat-visit rewards to increase retention.
  • Operational Insights
    Track service, cleanliness, and food quality with measurable feedback scores.
  • HQ Control
    Manage multiple outlets or regions from a single admin dashboard for full visibility.
  • Social Media Promotion
    Encourage customers to follow your brand or leave reviews with one-tap social links.
  • App Promotion Tools
    Promote your mobile apps or online platforms directly through Keephy campaigns.
  • Print & POS Integration
    Generate printable QR codes, vouchers, and feedback cards for in-store engagement.
  • Security & Compliance
    Fully GDPR-ready and anti-fraud protected for enterprise-grade data security.
  • Roles & Permissions
    Assign owner, manager, or viewer roles with defined access rights.
  • Business Group Linking
    Connect multiple businesses or franchise units for centralised performance management.
  • Voucher Analytics
    Track issued, redeemed, and expired vouchers with detailed reporting.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Keephy
HappyOrNot

Overall verdict

  • I don't have verified, up-to-date information about a product or service called 'Keephy' at keephy.com. I cannot confirm its legitimacy, features, pricing, or reputation, so I'm unable to provide an accurate assessment of whether it's good or not.

Why this product is good

  • No reliable data available in my knowledge base about this specific website or service
  • Unable to verify company legitimacy, user reviews, or business practices
  • Domain names and services can change ownership or purpose over time, making real-time verification necessary
  • Recommending unverified services could lead to poor decisions or security risks

Recommended for

  • Anyone considering this service should research independently before proceeding
  • Check the website directly for information about their product, pricing, and terms
  • Look for third-party reviews on trusted platforms like Trustpilot, G2, or industry-specific forums
  • Verify company registration and contact information
  • Search for recent news or user experiences to confirm legitimacy and current status
  • Consult with the Better Business Bureau or similar consumer protection resources if applicable

No analysis of HappyOrNot yet.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keephy
HappyOrNot
100% 100%
Customer Experience
0% 0%
34% 34%
Customer Feedback
66% 66%
100% 100%
Survey Tools
0% 0%
0% 0%
Customer Experience Management
100% 100%

Questions & Answers

As answered by people managing Keephy and HappyOrNot.

Who are some of the biggest customers of your product?

Keephy's answer

International Restaurant Bradford – One of the UK’s most popular and long-established restaurants, using Keephy to capture real-time customer feedback and enhance guest experiences across its venues.

Multi-branch salon and hospitality partners across the UK currently using Keephy for customer satisfaction and staff performance tracking.

What makes your product unique?

Keephy's answer

Keephy is the first all-in-one Customer Feedback CRM built for real-time insights using NFC, QR, API, and smart forms — no apps required. Unlike typical survey tools, Keephy turns instant customer feedback into measurable growth through live CSAT/NPS dashboards, loyalty tools, staff performance tracking, and operational insights across every branch. It’s built to serve businesses that want results, not just responses.

Why should a person choose your product over its competitors?

Keephy's answer

Keephy combines instant feedback collection, customer loyalty, and staff recognition in one platform features that usually require multiple tools. It’s faster to deploy, fully GDPR-ready, and tailored for multi-location operations such as restaurants, hotels, and healthcare providers. Businesses can see insights the same day, recognise top staff, and increase Google reviews without complex setup or integrations.

How would you describe the primary audience of your product?

Keephy's answer

Keephy is designed for business owners, operations teams, and managers who need to track customer experience and performance in real time. Our main users include restaurants, takeaways, hotels, hospitals, salons, retail chains, and service-based businesses with multiple outlets or departments.

What's the story behind your product?

Keephy's answer

Keephy was created to solve a common problem faced by multi-location businesses not knowing what customers truly feel until it’s too late. Founded in the UK, Keephy started with NFC-based feedback for restaurants and evolved into a full-scale Customer Feedback CRM. The mission is simple: stop guessing what customers think Keephy shows you in real time and helps you grow.

Which are the primary technologies used for building your product?

Keephy's answer

Keephy is built with React, Node.js, and MongoDB, using secure REST APIs for integrations. It’s hosted on AWS Cloud for scalability and performance, with built-in encryption and GDPR compliance. Mobile-friendly dashboards ensure seamless access across desktop, tablet, and smartphone.

User comments

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