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Keephy VS Google Forms

Compare Keephy VS Google Forms and see what are their differences

Keephy

The One-Stop Customer Feedback CRM – NFC, QR & API Feedback Platform for Real-Time Insights

Rating
0 reviews
Pricing
Freemium Free trial £44.99 / Monthly (Scale Plan)
Alternatives Is it good?
Google Forms

Simple web forms from Google.

Rating
5.0 · 2 reviews
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored

Which is more popular?

Customer Experience popularity
100% vs 0%
alternatives listed
20 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Keephy
Google Forms
Website keephy.com google.com
Pricing
Freemium Free trial £44.99 / Monthly (Scale Plan) Official pricing
—
Platforms
Web-based iOS Android
—
Company Startup from the United Kingdom · 1 - 9 employees · 2025 2010
Listed in
Customer Feedback Customer Experience Customer Experience Management Reputation Management Customer Satisfaction Ratings Forms And Surveys Survey Tools +4
Surveys Forms And Surveys Form Builder User Feedback +1

About Keephy and Google Forms

In their own words, as submitted to SaaSHub.

Keephy
Google Forms

Keephy is a cloud-based Customer Feedback CRM that helps businesses capture, analyse, and act on real-time insights. Using NFC taps, QR codes, API integrations, and smart digital forms, Keephy enables customers to share instant feedback at any touchpoint — in stores, hotels, restaurants, clinics,...

Read more about Keephy

No description of Google Forms yet.

Features and specs

What each product offers, as listed by its team.

Keephy 15 features
Google Forms 8 features
  • Instant Feedback
    Capture real-time customer feedback via NFC taps, QR codes, APIs, or smart forms — no apps required.
  • Real-Time Dashboards
    Monitor CSAT, NPS, and key metrics across every location with live, visual analytics.
  • Staff Performance
    Recognise and compare employee performance using data-driven reports and insights.
  • Employee Scheduling
    Manage staff attendance with clock-in/out, breaks, and shift management.
  • Tips for Staff
    Enable staff to receive direct digital tips from customers through personal accounts.
  • Customer Loyalty
    Create and manage vouchers, discounts, and repeat-visit rewards to increase retention.
  • Operational Insights
    Track service, cleanliness, and food quality with measurable feedback scores.
  • HQ Control
    Manage multiple outlets or regions from a single admin dashboard for full visibility.
  • Social Media Promotion
    Encourage customers to follow your brand or leave reviews with one-tap social links.
  • App Promotion Tools
    Promote your mobile apps or online platforms directly through Keephy campaigns.
  • Print & POS Integration
    Generate printable QR codes, vouchers, and feedback cards for in-store engagement.
  • Security & Compliance
    Fully GDPR-ready and anti-fraud protected for enterprise-grade data security.
  • Roles & Permissions
    Assign owner, manager, or viewer roles with defined access rights.
  • Business Group Linking
    Connect multiple businesses or franchise units for centralised performance management.
  • Voucher Analytics
    Track issued, redeemed, and expired vouchers with detailed reporting.
  • User-Friendly Interface
    Google Forms offers a simple and intuitive interface, making it easy for users of all skill levels to create forms quickly.
  • Integration with Google Sheets
    Responses collected through Google Forms can be automatically sent to Google Sheets, facilitating data analysis and record-keeping.
  • Templates
    Google Forms provides a variety of pre-built templates that can be used as a starting point, saving time on form creation.
  • Collaboration Features
    Multiple users can collaborate in real-time on the creation and editing of forms, enhancing teamwork and productivity.
  • Free to Use
    Google Forms is free to use, making it an accessible tool for individuals and organizations without budget constraints.
  • Conditional Logic
    Supports conditional logic (skipping logic), allowing the form to change based on user responses.
  • Customization Options
    Users can customize the appearance of forms with themes, colors, and images to match their brand or personal style.
  • Accessibility and Mobile-Friendly
    Forms are responsive and can be accessed on various devices, including smartphones and tablets.

Possible disadvantages

  • Limited Customization
    While Google Forms offers basic customization, there are limitations in comparison to paid survey tools that allow for more advanced design capabilities.
  • Functionality for Advanced Data Collection
    Google Forms may lack some advanced data collection features such as advanced branching logic and question piping that are available in premium survey tools.
  • Limited Response Types
    Although it supports a variety of question types, it may not cover all niche functionality needs, such as certain interactive question formats.
  • Privacy Concerns
    As with any Google product, there may be concerns regarding data privacy and security, especially for sensitive information.
  • No Offline Access
    Google Forms requires an internet connection to create and respond to forms, limiting its use in offline environments.
  • Email Login Required
    Respondents may need to sign in with a Google account to complete certain forms, which can be a barrier for some users.
  • Limited Reporting Tools
    The built-in reporting features are basic, and users may need to export data to other tools for more in-depth analysis.

Analysis

An editorial look at what each product does well and who it suits.

Keephy
Google Forms

Overall verdict

  • I don't have verified, up-to-date information about a product or service called 'Keephy' at keephy.com. I cannot confirm its legitimacy, features, pricing, or reputation, so I'm unable to provide an accurate assessment of whether it's good or not.

Why this product is good

  • No reliable data available in my knowledge base about this specific website or service
  • Unable to verify company legitimacy, user reviews, or business practices
  • Domain names and services can change ownership or purpose over time, making real-time verification necessary
  • Recommending unverified services could lead to poor decisions or security risks

Recommended for

  • Anyone considering this service should research independently before proceeding
  • Check the website directly for information about their product, pricing, and terms
  • Look for third-party reviews on trusted platforms like Trustpilot, G2, or industry-specific forums
  • Verify company registration and contact information
  • Search for recent news or user experiences to confirm legitimacy and current status
  • Consult with the Better Business Bureau or similar consumer protection resources if applicable

Overall verdict

  • Yes, Google Forms is generally considered good, especially for individuals or organizations looking for a straightforward and effective way to gather information and feedback. It is reliable, user-friendly, and offers sufficient features for most basic to intermediate needs.

Why this product is good

  • Google Forms is a popular tool due to its ease of use, intuitive interface, and seamless integration with other Google services. It allows users to quickly create surveys, quizzes, and forms without needing advanced technical skills. The tool is accessible from any device with internet access, making it convenient for users on the go. Furthermore, it offers a variety of question types, customizable templates, and real-time response collection and analysis, which enhances its functionality.

Recommended for

  • Educators for quizzes and surveys in classrooms
  • Businesses for gathering customer feedback
  • Event planners to collect RSVPs and preferences
  • Researchers conducting simple surveys
  • HR teams for internal feedback and employee satisfaction surveys

Videos

Walkthroughs and reviews on video.

Keephy 0 videos + Add
Google Forms 3 videos + Add

No Keephy videos yet. You could help us improve this page by suggesting one.

Review Google Forms responses

More videos

  • - Google Forms Full Tutorial From Start To Finish - How To Use Google Forms
  • - A tour of Google Forms

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keephy
Google Forms
100% 100%
Customer Experience
0% 0%
0% 0%
Forms And Surveys
100% 100%
5% 5%
Survey Tools
95% 95%
0% 0%
Surveys
100% 100%

Questions & Answers

As answered by people managing Keephy and Google Forms.

Who are some of the biggest customers of your product?

Keephy's answer

International Restaurant Bradford – One of the UK’s most popular and long-established restaurants, using Keephy to capture real-time customer feedback and enhance guest experiences across its venues.

Multi-branch salon and hospitality partners across the UK currently using Keephy for customer satisfaction and staff performance tracking.

What makes your product unique?

Keephy's answer

Keephy is the first all-in-one Customer Feedback CRM built for real-time insights using NFC, QR, API, and smart forms — no apps required. Unlike typical survey tools, Keephy turns instant customer feedback into measurable growth through live CSAT/NPS dashboards, loyalty tools, staff performance tracking, and operational insights across every branch. It’s built to serve businesses that want results, not just responses.

Why should a person choose your product over its competitors?

Keephy's answer

Keephy combines instant feedback collection, customer loyalty, and staff recognition in one platform features that usually require multiple tools. It’s faster to deploy, fully GDPR-ready, and tailored for multi-location operations such as restaurants, hotels, and healthcare providers. Businesses can see insights the same day, recognise top staff, and increase Google reviews without complex setup or integrations.

How would you describe the primary audience of your product?

Keephy's answer

Keephy is designed for business owners, operations teams, and managers who need to track customer experience and performance in real time. Our main users include restaurants, takeaways, hotels, hospitals, salons, retail chains, and service-based businesses with multiple outlets or departments.

What's the story behind your product?

Keephy's answer

Keephy was created to solve a common problem faced by multi-location businesses not knowing what customers truly feel until it’s too late. Founded in the UK, Keephy started with NFC-based feedback for restaurants and evolved into a full-scale Customer Feedback CRM. The mission is simple: stop guessing what customers think Keephy shows you in real time and helps you grow.

Which are the primary technologies used for building your product?

Keephy's answer

Keephy is built with React, Node.js, and MongoDB, using secure REST APIs for integrations. It’s hosted on AWS Cloud for scalability and performance, with built-in encryption and GDPR compliance. Mobile-friendly dashboards ensure seamless access across desktop, tablet, and smartphone.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keephy no reviews yet
Google Forms 5.0 · 2 reviews

We have no reviews of Keephy yet. Be the first one to post

  • Very convenient software!
    SaaSHub review
    · Jul 2024

    Helps my company solve many issues. We collect information from clients and employees. We conduct surveys and collect data. Very useful software. Helps form a common opinion, conduct analysis and analytics.

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