Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Keep It should be more popular than Zoho Desk. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I wonder if Keep It might help you with searching and organizing your library. Source: about 1 year ago
With this one you put your files "into" the app in what is somewhat misleading called "notes". Think of a note as a data container where you can put many file types and edit them later on from within the database app: https://reinventedsoftware.com/keepit/. Source: about 1 year ago
Another option on Mac OS is Keep It. I have used them simultaneously on the same folder. Source: over 1 year ago
I use Keep It [1] on macOS/iOS and save pages as PDFs. [1] http://reinventedsoftware.com/keepit/. - Source: Hacker News / almost 2 years ago
Seeing that you're probably on the Apple ecosystem, is there a reason why Devonthink didn't make your list? Seems like it satisfies all 5 of your criteria. If that for whatever reason doesn't work out, there's also Notebooks or KeepIt. Source: over 2 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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