Software Alternatives & Reviews

Kanban Tool VS Intercom

Compare Kanban Tool VS Intercom and see what are their differences

Kanban Tool logo Kanban Tool

Simple and effective online application for visual project management.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Kanban Tool Landing page
    Landing page //
    2021-10-04
  • Intercom Landing page
    Landing page //
    2023-07-05

Kanban Tool videos

Kanban Tool DEMO - kanbantool.com

More videos:

  • Review - Kanban Tool - Quick Start Guide - kanbantool.com

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Kanban Tool and Intercom)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kanban Tool and Intercom

Kanban Tool Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Kanban Tool. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kanban Tool mentions (4)

  • Boss wants to remove sticky notes, causes more anxiety than I thought it would
    If you're an Office 365 shop, the To Do app is a life saver (login to your email in the web, click apps on the left side, and then click To Do). There's also https://kanbantool.com/ which has a free tier. Source: over 1 year ago
  • How the hell do you guys stay organized?
    Write it all down in a planner (hard copy or digital- I prefer paper because my pen-brain connection is stronger). Need to reply to an email? Schedule it for Thursday at 10am. Call a friend? Put it on the books with a time. Trash goes out on Tuesdays? Make a note with a checklist for Monday nights. For big projects with lots of steps, I use a free web-based project management tool (kanbantool.com) and project time... Source: almost 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Kanbantool.com — Kanban board-based project management. Free, paid plans with more options. - Source: dev.to / almost 3 years ago
  • How to request an app design
    Also ask the developer how they want to work, and if there is a software they like to use to facilitate the work. Are they Kanban? Scrum? Waterfall? Watch a video or two on the do's and don't of the one method the Dev wants to use, so you know what to expect if your developer asks you for a "Story" or a "Task" or a "Ticket" or if you need to 'clarify acceptance criteria', which is literally what I was doing at... Source: almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Kanban Tool and Intercom, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

KanbanFlow - KanbanFlow is a Lean project management tool allowing real-time collaboration between team members. Supports the Pomodoro technique for time tracking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Drift - A messaging app that helps you grow your business.