Software Alternatives, Accelerators & Startups

JSONFormatter.org VS Freshdesk

Compare JSONFormatter.org VS Freshdesk and see what are their differences

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JSONFormatter.org logo JSONFormatter.org

Online JSON Formatter and JSON Validator will format JSON data, and helps to validate, convert JSON to XML, JSON to CSV. Save and Share JSON

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • JSONFormatter.org Landing page
    Landing page //
    2022-02-01
  • Freshdesk Landing page
    Landing page //
    2022-01-28

JSONFormatter.org features and specs

  • User-Friendly Interface
    JSONFormatter.org offers a clean and intuitive interface that makes it easy for users to format, validate, and edit JSON data quickly.
  • Multiple Tools
    The website provides a variety of tools including JSON beautifier, minifier, validator, and converter, which can be helpful for developers working with JSON.
  • Free to Use
    The platform is completely free, which makes it accessible for anyone who needs to format or validate JSON data without any cost.
  • Cross-Platform
    Since it's a web-based tool, it can be accessed from any device with a browser, making it versatile for use across different operating systems.
  • Additional Features
    Beyond JSON formatting, the site also offers tools for HTML, XML, CSV, and other data formats, making it a versatile resource for developers.

Possible disadvantages of JSONFormatter.org

  • No Offline Access
    The tool requires an internet connection to use, which can be a limitation for developers working in environments with limited connectivity.
  • Ads
    The free version of the website includes advertisements, which can be distracting and impact the user experience.
  • Privacy Concerns
    Submitting JSON data to a third-party web service can raise privacy concerns, especially if the data is sensitive or confidential.
  • Dependency on Web Browser
    As a web-based tool, it depends on the performance and reliability of the web browser, which may vary between users and devices.
  • Limited Customization
    The tool does not offer extensive customization options for formatting rules, which might be a drawback for users with specific formatting needs.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Analysis of JSONFormatter.org

Overall verdict

  • Overall, JSONFormatter.org is considered a good tool. Its simplicity, functionality, and accessibility make it a preferred choice for developers and programmers who need to work with JSON data efficiently. It is reliable for both quick fixes and more thorough data inspections.

Why this product is good

  • JSONFormatter.org is a well-regarded tool for several reasons. It offers an easy-to-use interface for formatting and beautifying JSON data, which is particularly useful for developers working with JSON files. The tool helps in identifying syntax errors by displaying error messages, and its ability to minify JSON makes it convenient for optimizing payload sizes in web applications.

Recommended for

  • software developers who need to debug or present JSON data
  • web developers optimizing JSON payloads for web applications
  • students learning to structure and validate JSON files
  • anyone needing to quickly format or minify JSON without installing software

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

JSONFormatter.org videos

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

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  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

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Development
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JSONFormatter.org and Freshdesk

JSONFormatter.org Reviews

  1. It's my go to tool for JSON

    JSONFormatter.org is an invaluable tool for anyone working with JSON data. Its simple and user-friendly interface makes formatting, validating, and analyzing JSON effortless. The website's clean design allows for easy navigation and top-notch functionality.

    🏁 Competitors: CodeBeautify

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

Based on our record, JSONFormatter.org should be more popular than Freshdesk. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JSONFormatter.org mentions (27)

  • JSON Diff: Comparing JSON Data Effectively
    JSON Formatter & Validator This tool focuses on formatting JSON data while offering basic diff capabilities. • Features: Validate, format, and compare JSON data. • Use Case: Ideal for developers who need an all-in-one solution. • Website: https://jsonformatter.org How to Use JSON Diff Tools. - Source: dev.to / 6 months ago
  • How to be more productive when learning a new language
    3. JSON Formatter The GeoJSON file I used is super hefty, holding nested geographical information about country border locations as coordinate pairs, and information on country geometry, name etc. There are any number of ways you can show this file to get it to make sense, but I found another online tool that helped me break it down into readable chunks was JSON Formatter. It also helps validate JSON, useful if... - Source: dev.to / 11 months ago
  • Show HN: VS Code Extension to skip the noisy web tools (JSON Prettify, and more)
    Hi HN, Simple online tools on the web have become unnecessary greedy. For example, * https://jsonformatter.org/ displays 7 ads on page load * https://convertcase.net/ had 4 ads plus a Google Vignette. And many more sites do the same thing. It's just noisy, which is why I created this VS Code Extension where you don't need to even leave your editor for your small web operations. I also built a Desktop app and an... - Source: Hacker News / 10 months ago
  • Blasphemous - Stuck at 148.25% - SOLUTION
    Now with your savefile decrypted click the "copy" button on the "output" tab (to the right of the trash can) and proceed to this website: https://jsonformatter.org/ Here you'll make the code more readable so paste what you've copied on the left box and click on the button on the middle that says "Format/Beautify". Then go to the box on the right where the code should be nice and pretty now and (once again) copy... Source: over 1 year ago
  • Selfhosted Prettyprint/Encoder/Decoder/Validator/Utility thing?
    I find myself using various online converters - prettyprint, URLencode/decode, HTML entity converter JSON validator, etc. I could whip these out in a CLI tool, but pasting to a web page is faster (for one thing, no need to remember all the various command semantics, deal with escaping, argument length limitations, etc). Something like https://jsonformatter.org. However, I don't like the idea of putting my data out... Source: about 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing JSONFormatter.org and Freshdesk, you can also consider the following products

JSON Editor Online - View, edit and format JSON online

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JSONLint - JSON Lint is a web based validator and reformatter for JSON, a lightweight data-interchange format.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

JSON Formatter & Validator - The JSON Formatter was created to help with debugging.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.