Software Alternatives, Accelerators & Startups

Intercom VS JSONFormatter.org

Compare Intercom VS JSONFormatter.org and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JSONFormatter.org logo JSONFormatter.org

Online JSON Formatter and JSON Validator will format JSON data, and helps to validate, convert JSON to XML, JSON to CSV. Save and Share JSON
  • Intercom Landing page
    Landing page //
    2023-07-05
  • JSONFormatter.org Landing page
    Landing page //
    2022-02-01

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

JSONFormatter.org features and specs

  • User-Friendly Interface
    JSONFormatter.org offers a clean and intuitive interface that makes it easy for users to format, validate, and edit JSON data quickly.
  • Multiple Tools
    The website provides a variety of tools including JSON beautifier, minifier, validator, and converter, which can be helpful for developers working with JSON.
  • Free to Use
    The platform is completely free, which makes it accessible for anyone who needs to format or validate JSON data without any cost.
  • Cross-Platform
    Since it's a web-based tool, it can be accessed from any device with a browser, making it versatile for use across different operating systems.
  • Additional Features
    Beyond JSON formatting, the site also offers tools for HTML, XML, CSV, and other data formats, making it a versatile resource for developers.

Possible disadvantages of JSONFormatter.org

  • No Offline Access
    The tool requires an internet connection to use, which can be a limitation for developers working in environments with limited connectivity.
  • Ads
    The free version of the website includes advertisements, which can be distracting and impact the user experience.
  • Privacy Concerns
    Submitting JSON data to a third-party web service can raise privacy concerns, especially if the data is sensitive or confidential.
  • Dependency on Web Browser
    As a web-based tool, it depends on the performance and reliability of the web browser, which may vary between users and devices.
  • Limited Customization
    The tool does not offer extensive customization options for formatting rules, which might be a drawback for users with specific formatting needs.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

JSONFormatter.org videos

No JSONFormatter.org videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Intercom and JSONFormatter.org)
Customer Support
100 100%
0% 0
Development
0 0%
100% 100
CRM
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and JSONFormatter.org

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

JSONFormatter.org Reviews

  1. It's my go to tool for JSON

    JSONFormatter.org is an invaluable tool for anyone working with JSON data. Its simple and user-friendly interface makes formatting, validating, and analyzing JSON effortless. The website's clean design allows for easy navigation and top-notch functionality.

    🏁 Competitors: CodeBeautify

Social recommendations and mentions

Based on our record, JSONFormatter.org should be more popular than Intercom. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
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JSONFormatter.org mentions (27)

  • JSON Diff: Comparing JSON Data Effectively
    JSON Formatter & Validator This tool focuses on formatting JSON data while offering basic diff capabilities. • Features: Validate, format, and compare JSON data. • Use Case: Ideal for developers who need an all-in-one solution. • Website: https://jsonformatter.org How to Use JSON Diff Tools. - Source: dev.to / 6 months ago
  • How to be more productive when learning a new language
    3. JSON Formatter The GeoJSON file I used is super hefty, holding nested geographical information about country border locations as coordinate pairs, and information on country geometry, name etc. There are any number of ways you can show this file to get it to make sense, but I found another online tool that helped me break it down into readable chunks was JSON Formatter. It also helps validate JSON, useful if... - Source: dev.to / 11 months ago
  • Show HN: VS Code Extension to skip the noisy web tools (JSON Prettify, and more)
    Hi HN, Simple online tools on the web have become unnecessary greedy. For example, * https://jsonformatter.org/ displays 7 ads on page load * https://convertcase.net/ had 4 ads plus a Google Vignette. And many more sites do the same thing. It's just noisy, which is why I created this VS Code Extension where you don't need to even leave your editor for your small web operations. I also built a Desktop app and an... - Source: Hacker News / 10 months ago
  • Blasphemous - Stuck at 148.25% - SOLUTION
    Now with your savefile decrypted click the "copy" button on the "output" tab (to the right of the trash can) and proceed to this website: https://jsonformatter.org/ Here you'll make the code more readable so paste what you've copied on the left box and click on the button on the middle that says "Format/Beautify". Then go to the box on the right where the code should be nice and pretty now and (once again) copy... Source: over 1 year ago
  • Selfhosted Prettyprint/Encoder/Decoder/Validator/Utility thing?
    I find myself using various online converters - prettyprint, URLencode/decode, HTML entity converter JSON validator, etc. I could whip these out in a CLI tool, but pasting to a web page is faster (for one thing, no need to remember all the various command semantics, deal with escaping, argument length limitations, etc). Something like https://jsonformatter.org. However, I don't like the idea of putting my data out... Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and JSONFormatter.org, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JSON Editor Online - View, edit and format JSON online

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JSONLint - JSON Lint is a web based validator and reformatter for JSON, a lightweight data-interchange format.

Drift - A messaging app that helps you grow your business.

FreeFormatter - Freeformatter is a platform that contains free online tools for developers, including formatters (json, html, xml, sql, etc.), minifiers (css, javascript), compactors, validators, and much more.