JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
teamdeck
Hub Planner
Runn
Keyedin Projects
Saviom
Toggl Plan
AttendanceBot
ResourceGuru
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Teamdeck is a web-based, integrated resource scheduling, time tracking, and leave management tool with customizable reporting. In many companies, our tool replaced Resource Guru, Mavenlink, Monday.com. It is an essential tool for managing resources and monitoring time spent on tasks and projects. In general, using just spreadsheets to manage bookings and schedules can be dangerous. Not being able to track time or using multiple, separate time tracking tool will not give a clear picture of the whole either. In fact, development teams lose an estimated $18,000 plus every year when they do not correctly and accurately track their time.
JitBit Helpdesk teamdeckNo features have been listed yet.
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, teamdeck seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Also a quick Google of "team decks" showed this. Source: almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Hub Planner - Transparent Resource Scheduling, Timesheets, Vacation, Resource Requesting, Project Management & powerful Reports in an agile designed, feasible & intuitive software for simple planning
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Runn - Runn is a real-time resource management platform with integrated time tracking and forecasting. Intuitively plan projects and schedule resources across the short and long term.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Keyedin Projects - Keyedin Projects is a cloud-based project and portfolio management software.