JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Hub Planner
teamdeck
Runn
Keyedin Projects
Ganttic
Saviom
Float
Toggl Plan
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Schedule, Track & Plan with Hub Planner Resource Management Software
Innovative Resource Management Solution Get the ultimate birds eye view of your resource management and team with Hub Planner. Quickly view resources availability, utilization and schedule your team on projects using Hub Planners interactive drag and drop scheduler.
Integrated Time Tracking & Approval Engage Teams with Timesheets. Measuring the actual time reported via timesheets versus the forecasted time via the resource scheduler gives you valuable insight into your teams performance.
Team Analytics & Generate Dynamic Reports View instant project and resource stats in real time via the dashboards and reports. Build, save and share custom made reports using the powerful Hub Planner reports. Use the dashboard to track down to the individual resource or project performance making resource management a painless task. The Audit Log will help track all scheduling changes.
Plan & Calculate Project Budgets & Spend with Phases and Milestones Within the Hub Planner scheduler, you can plan your project budgets, use dynamic billing rates and calculate project spend..
Vacation, Annual Leave and PTO Request & Approval Flow Allow your team to transparently schedule and request time off directly from the scheduler or request forms with the Vacation & Annual Leave requesting functionality.
JitBit Helpdesk Hub PlannerNo features have been listed yet.
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, Hub Planner seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We use https://hubplanner.com/ . It is a little clumsy but better than most. Source: almost 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
teamdeck - Teamdeck is a SaaS resource management tool with resource scheduling, leave management, time tracking and timesheet, and customizable reports features. Selected by Hill-Knowlton, Stormind Games, Wunderman Thompson. $3.60/per member.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Runn - Runn is a real-time resource management platform with integrated time tracking and forecasting. Intuitively plan projects and schedule resources across the short and long term.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Keyedin Projects - Keyedin Projects is a cloud-based project and portfolio management software.