Software Alternatives, Accelerators & Startups

teamdeck VS Zendesk

Compare teamdeck VS Zendesk and see what are their differences

teamdeck logo teamdeck

Teamdeck is a SaaS resource management tool with resource scheduling, leave management, time tracking and timesheet, and customizable reports features. Selected by Hill-Knowlton, Stormind Games, Wunderman Thompson. $3.60/per member.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • teamdeck Landing page
    Landing page //
    2023-10-18

Teamdeck is a web-based, integrated resource scheduling, time tracking, and leave management tool with customizable reporting. In many companies, our tool replaced Resource Guru, Mavenlink, Monday.com. It is an essential tool for managing resources and monitoring time spent on tasks and projects. In general, using just spreadsheets to manage bookings and schedules can be dangerous. Not being able to track time or using multiple, separate time tracking tool will not give a clear picture of the whole either. In fact, development teams lose an estimated $18,000 plus every year when they do not correctly and accurately track their time.

  • Zendesk Landing page
    Landing page //
    2024-05-06

teamdeck

$ Details
freemium $3.99 / Monthly (per user per month)
Platforms
Browser iOS Android JavaScript
Release Date
2017 July

teamdeck features and specs

  • Resource Planning: Yes
  • Time Tracking: Yes
  • Availability Management: Yes
  • Leave Management: Yes
  • Integrations: SageHR, Podio, Slack, Zapier
  • RESTful API: Yes

Zendesk features and specs

No features have been listed yet.

teamdeck videos

Manage your team’s work with Teamdeck

More videos:

  • Demo - How to make the most out of TEAMDECK DEMO ORGANIZATION?
  • Tutorial - How to manage resources with Teamdeck?

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to teamdeck and Zendesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Time Tracking
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare teamdeck and Zendesk

teamdeck Reviews

21 Time Tracking Tools To Manage Your Workday
Within the platform. Teamdeck offers team scheduling, workload management, time tracking, timesheets, project planning, availability management, and a few other features. Thanks to Teamdeck you can assign people to projects on a calendar and define their hourly schedule based on their availability, job position, skills, and your own defined attributes (ie. seniority).
Source: hive.com
50 Best Project Management Tools for 2019
Teamdeck offers a complete solution for companies to deliver projects faster. It is an essential pm software for managing resources and monitoring time spent on tasks and projects. With Teamdeck you can book your employees on different projects and create accurate timesheets with one-click time tracking.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than teamdeck. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

teamdeck mentions (1)

  • Looking for a Uk Lead Developer/tech Co-Founder
    Also a quick Google of "team decks" showed this. Source: almost 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing teamdeck and Zendesk, you can also consider the following products

Hub Planner - Transparent Resource Scheduling, Timesheets, Vacation, Resource Requesting, Project Management & powerful Reports in an agile designed, feasible & intuitive software for simple planning

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Runn - Runn is a real-time resource management platform with integrated time tracking and forecasting. Intuitively plan projects and schedule resources across the short and long term.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Saviom - Saviom develops and provides Resource & Workforce Management software that help firms to improve resource allocation & staff utilization.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!