JitBit Helpdesk VS Runn
Compare JitBit Helpdesk VS Runn and see what are their differences
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JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Runn
teamdeck
Hub Planner
Keyedin Projects
Saviom
Toggl Plan
Inspire Planner
ResourceFirst
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Runn is a real-time resource management platform with integrated time tracking and forecasting. Intuitively plan projects and schedule resources across the short and long term. Get a dynamic bird's-eye view of capacity, workload and availability as you plan. Track project budgets and view forecasts of key metrics. Use Runn's timesheets to monitor progress and compare plans with actuals. Integrate with Harvest, WorkflowMax, and Clockify. Use the API to connect your favourite tools with Runn.
JitBit Helpdesk RunnDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, Runn seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Have a look at resource management softwares e.g. runn.io. Source: almost 2 years ago
If you're not comparing epeen size and actually are interested I'd check runn.io for their transparent salary guide which I find quite accurate. Great company and great people. Source: over 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
teamdeck - Teamdeck is a SaaS resource management tool with resource scheduling, leave management, time tracking and timesheet, and customizable reports features. Selected by Hill-Knowlton, Stormind Games, Wunderman Thompson. $3.60/per member.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Hub Planner - Transparent Resource Scheduling, Timesheets, Vacation, Resource Requesting, Project Management & powerful Reports in an agile designed, feasible & intuitive software for simple planning
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Keyedin Projects - Keyedin Projects is a cloud-based project and portfolio management software.