JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
Kayako
Intercom
UseResponse
Clockify
Toggl
Harvest
Time Doctor
TimeCamp
RescueTime
Hubstaff
ManicTime
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk ClockifyClockify is highly recommended for freelancers, small to medium-sized businesses, and remote teams who need efficient time management without financial constraints. Project managers, consultants, and anyone involved in billing or client work would find it particularly beneficial.
JitBit Helpdesk's answer
Jitbit offers both SaaS and self-hosted options, very reasonably priced with an option to migrate between the two
JitBit Helpdesk's answer
ASP.NET Core, SQL Server
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, Clockify seems to be more popular. It has been mentiond 57 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out https://clockify.me/ It's my go-to for hourly "clock your hours" work. - Source: Hacker News / over 2 years ago
Clockify - Time tracker and timesheet app that lets you track work hours across projects. Unlimited users, free forever. - Source: dev.to / over 2 years ago
Clockify.me to timetrack my activities. Source: almost 3 years ago
See if this helps, I have a few contract freelancers that use this for reporting their hours back to me https://clockify.me/. Source: about 3 years ago
Finally, if you don't pay attention to the "billable" part and such, Clockify is a decent time tracking app, this one you can create the task, tag it, add description, etc. It also integrated with a ton of productivity apps as well. Source: about 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.