What are some alternatives?
When comparing Jelpy and ZenDesk, you can also consider the following products
Service - Customer service issues solved for you, on demand, for free.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Forefront Support - On demand, elastic customer support as a service
HelpScout - Help Scout is a simple, straightforward way to provide excellent support