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iubenda VS Freshdesk

Compare iubenda VS Freshdesk and see what are their differences

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iubenda logo iubenda

A 360-degree solution to make your sites and apps compliant with privacy laws like the GDPR, CCPA, LGPD, ePrivacy, and more

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • iubenda Landing page
    Landing page //
    2023-10-15

iubenda solutions take the hassle and complexity out of website/apps compliance, so you can focus on your business.

Trusted by over 90,000 customers in 100+ countries, our 360-degree solution helps you make your sites and apps compliant with privacy laws like the GDPR, CCPA, LGPD, ePrivacy, and more. Once you’ve generated your legal documents with us, we help you keep up with the latest legal requirements via remote and automatic updates handled by our international legal team.

Our products, serving both large enterprises and small businesses, include the Privacy Policy and Cookie Policy Generator with 1700+ clauses, our Cookie Solution, the Internal Privacy Management Solution, and the Consent Solution.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

iubenda features and specs

  • Cookie Banner Solution: yes
  • Cookie & Privacy Policy Generator: yes
  • Terms and Condition generator: yes
  • GDPR Tools: yes
  • GDPR & CCPA: yes
  • GDPR software: yes
  • CCPA software: yes
  • LGPD: yes
  • Cookie database: yes

Freshdesk features and specs

No features have been listed yet.

iubenda videos

+ Add

How to generate a Privacy and Cookie policy with iubenda

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to iubenda and Freshdesk)

iubenda

Freshdesk

Privacy Policy Generator
100 100%
Privacy Policy Generator
0% 0
Customer Support
0 0%
Customer Support
100% 100
Legal Services
100 100%
Legal Services
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using iubenda and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare iubenda and Freshdesk

iubenda Reviews

Quick & Easy Privacy Policies: The 12 Bigger Generators Ranked
Iubenda helps people with much more than just a free privacy policy generator. It also covers how and why you may need to generate policies for specific services such as Google AdSense and AdWords, as well as Mailchimp, Facebook, mailing lists and cookies. You can generate policies in 10 languages including English. The site must be successful because it has generated over...
Source: digital.com
Best Privacy Policy Generators for 2019
Generating a privacy policy with iubenda is not as simple as with TermsFeed. However, the end result is very high-quality. If you have a complex business model and use a large number of personal information or personal data processing services, then iubenda will be the best privacy policy generator for your business. The biggest downsides? The subscription-based cost, and...
Source: thelegality.com
The Best Free and Paid Privacy Policy Generators Available In 2019.
Many features, including anything related to cookies, are locked behind a paywall. This price renews on a monthly or yearly basis, which is unfortunate, but you may be willing to pay for the sheer quality of this content. Instead of ugly and boring, Iubenda policies are beautiful and worth reading.
Source: www.whoishostingthis.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iubenda mentions (0)

We have not tracked any mentions of iubenda yet. Tracking of iubenda recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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What are some alternatives?

When comparing iubenda and Freshdesk, you can also consider the following products

Wonder.Legal - Create perfectly legal documents for as low as $1.99

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Termly.io - Termly.io is a prominent online resource specializing in website policies, including Terms and...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Clerky - We're 100% focused on helping startups get legal paperwork done safely, going far beyond simply providing forms. Get your legal paperwork done with confidence, so you can get back to building your company.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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